Multimedia Content Designer II

About the role

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency‑based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student‑focused professionals.

Responsibilities

• Participate in cross‑functional, agile design teams to develop engaging, effective learning experiences.
• Create media in all forms—polished visual images, audio files, and sophisticated animations—that meet project objectives.
• Consult with team/project leads and experience designers to ensure media align with product goals and outcomes.
• Explain how and why media meet objectives, messaging, and requirements.
• Apply learning‑science principles to choose appropriate media (e.g., animation vs. stills, photography vs. illustration).
• Request and incorporate informal and structured feedback from various sources, making adjustments accordingly.
• Rapidly produce multiple approaches for usability testing, A/B testing, and stakeholder presentations.
• Work with development teams to ensure technical feasibility; leverage HTML/CSS and SVG as appropriate.
• Produce final media optimized for web and mobile delivery.
• Ensure learning design and content development are completed on time, within budget, and meet quality standards.
• Collaborate with peers to apply and drive best practices in media production.
• Share knowledge by providing instruction, tips, and templates for learning creation and editing techniques.
• Model leadership and professionalism.
• Develop and maintain collaborative relationships with internal and external stakeholders.
• Stay current with design trends and emerging media technologies.
• Review student feedback and recommend design enhancements.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Expertise in design, layout, and visual communication.
• Experience in multimedia design and production for web, mobile, and/or eLearning (graphics, animation, audio, video).
• Understanding of HTML 5 and CSS 3 across browsers and screen resolutions.
• Expert‑level proficiency with Adobe Creative Suite, video and audio editing software, and other multimedia production tools.
• Excellent written, oral, presentation, and interpersonal skills.
• Ability to work collaboratively and creatively in a fast‑paced, agile environment.
• Conceptual knowledge of web/software development.
• Strong attention to detail and pride in product quality.
• Continuous‑learning mindset; self‑motivated to acquire new skills.

Minimum Qualifications

• Bachelor’s degree and 2+ years of related experience (e.g., graphic design, multimedia content creation, marketing, advertising, or other relevant disciplines), or an advanced degree without experience.
• Portfolio or relevant work samples demonstrating proficiency in multimedia content design (required with application).

Preferred Qualifications

• Demonstrated ability to manage multiple projects simultaneously and adapt to a fast‑paced environment.
• Experience in media production for education.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds occasionally.

Travel

Occasional travel of up to 20%, including attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business‑related events as needed.

Visa Sponsorship

WGU is not able to provide visa sponsorship for this role.

Pay

Grade: Professional 308 – Pay Range: $75,200.00 – $112,700.00

Schedule

Full‑time, regular position (40 standard weekly hours).

Benefits

• Eligibility for bonuses.
• Medical, dental, vision, telehealth, and mental health care.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Basic and voluntary life insurance.
• Disability coverage.
• Accident, critical illness, and hospital indemnity supplemental coverages.
• Legal and identity theft coverage.
• Retirement savings plan.
• Wellbeing program.
• Discounted WGU tuition.
• Flexible paid time off (no accrual) and flexible paid sick time (no accrual).
• 11 paid holidays.
• Parental leave up to 12 weeks.