MULTIFUNCTIONAL SALES ASSOCIATE (12 hours, Fix Term, White City MAN)

Founded in Barcelona with a presence in over 120 countries, MANGO inspires the world with creativity, innovation, and authenticity. Our multicultural team connects our unique style with people globally.

About the role

We are looking for a Multifunctional Sales Associate to join our team at our White City store. This is a fixed-term position for 12 hours per week.

Responsibilities

• Provide exceptional service to customers, ensuring their needs are met and delivering a positive shopping experience that reflects Mango's brand values.
• Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products.
• Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.
• Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.
• Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.
• Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.
• Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.

Requirements

The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess strong customer engagement skills, contribute to sales growth, and maintain high standards of service and presentation.

Benefits

• Employee discount on all MANGO lines.
• Employee Assistance Programme (EAP) offering a confidential helpline, support for money concerns, general well-being, and legal advice.
• Access to a wide range of training courses, personalized mentoring, and continuous development programs.
• Internal promotion opportunities to drive personal and professional success.
• International opportunities across over 120 markets to broaden horizons and grow globally.