Multifamily Regional Manager

About the Role

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm dedicated to outstanding customer service and providing an exquisite living experience for residents. As a Multifamily Regional Manager, you will oversee a portfolio of properties in South Carolina, with qualified candidates residing in South Carolina, Charlotte, NC, or Atlanta, GA.

The Regional Manager is responsible for recruitment, training, development, and supervision of Property Managers, shares ownership of portfolio strategy and financial performance, and assists in developing and monitoring company standard operating procedures (SOPs) related to property management. This position collaborates closely with Asset Management, Construction, Employee Development/Ops Integration, Transactions, Legal, HR, Finance, and IT to maximize asset performance and property employees in the region.

Responsibilities

• Ensure the portfolio and individual communities meet operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing action plans to achieve results.
• Develop annual budgets for assigned properties and oversee attainment of budgeted goals by analyzing financial statements, reconciling monthly statements, and addressing gaps in financial performance.
• Review and approve expenditures within budgetary guidelines; negotiate and evaluate contracts.
• Hire, train, supervise, develop, and performance-manage Property Managers and site-level employees; conduct performance evaluations and approve personnel transactions.
• Establish and coordinate communication systems among senior leadership, Asset Management, Property Managers, and the Central Office.
• Monitor and recommend improvements for marketing activities, occupancy status, and rent schedules.
• Review and audit property administrative, accounting, and maintenance areas for compliance with policies and procedures; approve exceptions.
• Resolve resident relation issues and inspect properties to maintain high standards in maintenance, grounds, and housekeeping.
• Conduct inspections of vacant apartments for market-ready condition and develop corrective programs for communities.
• Participate in the Transition Team for training, unit mix, rent rate establishment, and operational matters for new communities.
• Coordinate staffing and office set-up for new communities according to Harbor Group standards.
• Act as primary liaison between Owner or Owner’s Representative and Harbor Group.
• Participate in local and regional trade associations.
• Complete various human resources, financial, administrative, and other reports as assigned.

Requirements

• Bachelor’s degree (BA/BS) in business, property management, or a related field preferred; equivalent combination of education and experience acceptable.
• 2-4 years of experience in a senior leadership role, managing five or more properties (or 1,800+ units).
• Active South Carolina Property Manager License required, or ability to obtain licensure within 6 months.
• Working knowledge of Microsoft Office Suite and experience with property accounting systems, revenue management systems, and other industry-related software.
• Proven track record of successful property management experience, including knowledge of property maintenance, marketing, and insurance.
• Strong supervisory, personnel management, and organizational skills; ability to delegate and communicate property management methods effectively.
• Ability to problem-solve issues and strong verbal and written communication skills.
• Preferred experience in property lease-up, acquisitions, and dispositions.
• Travel is required; must have reliable transportation to conduct site audits.

Benefits

• Competitive salaries and bonuses.
• Medical, dental, and vision plans.
• 401(k) plan with employer matching contributions.
• Paid Time Off (PTO) and 10+ paid holidays.
• Paid parental leave and paid birthday off (Multifamily).
• Flexible Spending Accounts and Health Savings Account with employer contributions.
• Company-paid long-term disability and life insurance.
• Short-term disability and pre-tax commuter benefit (Corporate).
• Wellness perks, including FinFit Financial Wellness Program and Legal Resources.
• Employee apartment discount and referral program.
• Employee Assistance Program and tuition reimbursement.
• Insta Pay eligibility and volunteer/community service opportunities.
• Employee recognition and awards.

Benefit eligibility will be determined at the time of hire and may vary based on position, location, hours worked, and other qualifying criteria.