Multi-Unit Hotel Manager
About the role
Genesis Hospitality & Dining (GHD) is a collection of restaurants, bars, historic inns, boutique hotels, bakeries, and event venues dedicated to creating exceptional guest experiences. Whether enjoying fine dining, a relaxing getaway, or a special event, our guests can always expect outstanding service and genuine hospitality. GHD is seeking an experienced and dynamic Multi-Unit Hotel Manager to oversee operations at two premier properties: Lambertville Station Inn in Lambertville, NJ, and The Peacock Inn in Princeton, NJ. This is a full-time, salaried position. Candidates must be available to work weekdays, weekends, and holidays as business needs require.
Responsibilities
- Oversee all aspects of hotel operations, including rooms, food & beverage, guest services, sales and marketing, revenue management, and financial performance.
- Lead and develop high-performing teams through coaching, mentoring, and training.
- Ensure exceptional guest satisfaction and maintain strong online reputation and review scores.
- Establish departmental goals aligned with overall business objectives.
- Drive revenue growth through effective sales strategies, marketing initiatives, and revenue management practices.
- Maintain strong financial controls and manage expenses to maximize profitability.
- Evaluate guest needs, market trends, and competitive conditions to identify opportunities for operational improvements.
- Foster a culture of teamwork, accountability, and service excellence.
- Ensure appropriate inventory levels and operational supplies are maintained across all departments.
- Enforce company policies, procedures, and service standards consistently.
Requirements
- Minimum 3 years of Hotel Manager experience in a luxury, Four-Diamond, or comparable upscale hotel environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Proven track record of achieving high guest satisfaction scores and positive online reviews.
- Strong financial acumen, including budgeting, forecasting, and profit management.
- Excellent leadership, communication, and interpersonal skills.
- Hands-on management style with the ability to lead by example.
- Knowledge of sales, marketing, and revenue management principles.
- Ability to effectively manage multiple properties and diverse teams.
Pay
Competitive Salary
Benefits
- Flexible schedule
- Comprehensive training
- Medical, Dental, and Vision Insurance
- Paid Sick and Vacation time
- 401(k) Plan
- Great Discount Program
Schedule
Full-time salaried position requiring availability to work weekdays, weekends, and holidays as business needs require.