Multi-Store Manager

About the role

The Multi Store Manager (MSM) is responsible for managing the day-to-day activities of seasonal team members assigned to several store locations within an assigned district. This role involves leading recruiting efforts, managing leads, monitoring associate performance, ensuring office standards are met, and maintaining relationships with property managers and landlords.

Responsibilities

• Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area.
• Manages leads from JHNet and other sources.
• Maintains relationships with property managers and landlords.
• Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
• Reviews and approves work schedules and timecard approvals, monitors time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
• Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance.
• Maintains relationships with property managers and landlords.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Maintains GL & P&L performance and holds/voids/rejects, discount reports and productivity reports for assigned store group.
• Meets all office goals including, but not limited to revenue, cash control and tax return count in assigned area.

Requirements

High School Diploma/GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. Previous management or supervisory experience preferred. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software. Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Qualifications

High School Diploma/GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. Previous management or supervisory experience preferred. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software. Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Skills

• High School Diploma/GED or equivalent related business experience.
• Course of study in management or in tax preparation and/or accounting preferred.
• Previous management or supervisory experience preferred.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.