Multi-Store Manager

About the role

The Multi Store Manager (MSM) is responsible for managing the day-to-day operations of multiple store locations within an assigned district. This includes leading recruitment efforts, monitoring staff performance, ensuring compliance with company standards, and maintaining relationships with property managers.

Responsibilities

• Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area.
• Manages leads from JHNet and other sources.
• Maintains relationships with property managers and landlords.
• Monitors associates' performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed.
• Reviews and approves work schedules and timecard approvals, monitors time tracker during all shifts, and works with Human Resources on any employee relations issues or complaints.
• Ensures all assigned locations meet company standards including office set up, buildouts and breakdown, technology set up, telecommunications, office supplies, and facilities maintenance.
• Maintains relationships with property managers and landlords.
• Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Maintains GL & P&L performance and holds/voids/rejects, discount reports, and productivity reports for assigned store group.
• Meets all office goals including revenue, cash control, and tax return count in assigned area.

Requirements

High School Diploma/GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. Previous management or supervisory experience preferred. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software. Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Qualifications

High School Diploma/GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. Previous management or supervisory experience preferred. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software. Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Skills

• High School Diploma/GED or equivalent related business experience.
• Course of study in management or in tax preparation and/or accounting preferred.
• Previous management or supervisory experience preferred.
• Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Benefits

Opportunity for advancement
Training & development
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule

Pay

Not specified

Schedule

Not specified