Jobs · Business Development · Illinois

Multi-Store Manager

Jackson Hewitt Tax Service Inc. · Rockford, IL · 3 days ago
Business Development$18–$22/hrFull-time

About the role

The Multi Store Manager (MSM) is responsible for managing the day-to-day operations of multiple store locations within an assigned district. This includes leading recruitment efforts, managing staff performance, ensuring compliance with company standards, and achieving office goals.

Responsibilities

  • Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area.
  • Maintains relationships with property managers and landlords.
  • Monitors associates' performance to ensure adherence to quality standards, deadlines, and proper procedures.
  • Reviews and approves work schedules and timecard approvals, monitors time tracker during all shifts, works with Human Resources on any employee relations issues or complaints, and provides training.
  • Maintains office standards including office set up, buildouts and breakdown, technology set up, telecommunications, office supplies, and facilities maintenance.
  • Maintains GL & P&L performance and holds/voids/rejects, discount reports, and productivity reports for assigned store group.
  • Meets all office goals including revenue, cash control, and tax return count in assigned area.

Requirements

High School Diploma/GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. Two years’ previous management or supervisory experience required. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software. Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Qualifications

High School Diploma/GED or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. Two years’ previous management or supervisory experience required. Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software. Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Skills

  • High School Diploma/GED or equivalent related business experience.
  • Course of study in management or in tax preparation and/or accounting preferred.
  • Two years’ previous management or supervisory experience required.
  • Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
  • Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.

Benefits

  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule

Pay

$18.00 - $22.00 per hour

Schedule

Flexible schedule

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