Multi Site Service Manager

About the role

We are now seeking an experienced Multi-Site Service Manager to lead maintenance operations across our Larkspur Apartments and Hickory Mill Apartments communities. This full-time, exempt leadership role involves overseeing maintenance operations, team performance, and service quality.

Responsibilities

• Drive apartment turn performance, maintaining standard make-ready timelines.
• Monitor work order completion, prioritize maintenance requests, and ensure timely, high-quality service delivery.
• Partner with Property Managers to improve occupancy readiness and deliver an exceptional resident experience.
• Cook up preventive maintenance programs, vendor relationships, inventory management, and maintenance budgets.
• Conduct routine property inspections to ensure safety, compliance, curb appeal, and operational excellence.
• Lead emergency preparedness planning and support a shared on-call rotation across four communities.
• Coach, mentor, and hold maintenance team members accountable while creating a culture of collaboration, respect, and continuous improvement.

Requirements

• Active, valid driver's license and reliable transportation.
• Five or more years of maintenance experience, including at least two years in a supervisory or multi-site leadership role.
• Multifamily property maintenance experience strongly preferred.
• Proven ability to lead maintenance teams, improve turn times, reduce work order backlogs, and manage competing priorities.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Five or more years of maintenance experience, including at least two years in a supervisory or multi-site leadership role.
• Proven ability to lead maintenance teams, improve turn times, reduce work order backlogs, and manage competing priorities.

Skills

• Strong leadership and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience with multifamily property maintenance.
• Knowledge of building codes and compliance regulations.

Benefits

• Morgan Essentials: $300 quarterly.
• Medical, Dental, and Vision Benefits.
• 401(k) Retirement Plan with Company Match.
• Generous Paid Time Off, including 10 holidays per year and sick leave.

Pay

Base Pay: $25.00 to $28.00 per hour.

Schedule

Monday – Friday: 8 AM- 4:30 PM.

Benefits

• Property Staff Shared Renewal Commissions.

What We'll Expect From You

• Active, valid driver's license and reliable transportation.
• Five or more years of maintenance experience, including at least two years in a supervisory or multi-site leadership role.
• Multifamily property maintenance experience strongly preferred.
• Proven ability to lead maintenance teams, improve turn times, reduce work order backlogs, and manage competing priorities.