Multi-Site Leasing Consultant (Woodcrest at Power Ranch & Harmony at Hawes Crossing)

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we’ve built and managed Arizona’s most beautiful apartment communities while fostering a culture centered on people, excellence and growth. We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

About the role

We’re hiring a Multi-Site Leasing Consultant in Gilbert & Mesa, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Responsibilities

• Serve as the “face” of Mark-Taylor—greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale—guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.).
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor’s high brand standards for curb appeal, attention to detail, resident experience, and overall culture.
• Deliver exceptional customer service while building strong relationships with current and prospective residents.
• Effectively manage resident concerns and conflicts with professionalism, empathy, and a solutions-focused approach.
• Demonstrate strong computer and system proficiency while maintaining accuracy and organization in daily administrative responsibilities.
• Bring a high-energy, team-oriented approach to resident engagement, including developing creative event ideas and taking ownership through successful execution.

Requirements

• A minimum of one year of sales or customer service experience is required.
• Excellent verbal and written communication skills.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English.

Benefits

• Employee rent discounts (subject to availability at each community).
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.
• Paid time off, sick time, holidays, and volunteer time.
• Comprehensive Medical, Dental, and Vision benefits.

Pay

The anticipated base pay range for this position is $19.00/hr - $20.00/hr. In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.