Multi-Site Leasing Consultant - Lane and Square One

About the role

The Multi-Site Leasing Consultant plays a crucial role in promoting Vivmark Residential's brand, achieving maximum occupancy and revenue, and delivering a remarkable customer experience. This position focuses on new sales and tour management, resident relations, and customer service.

Responsibilities

• Spends approximately 60% of time on new sales and tour management
• 30% on resident relations and customer service
• 10% on leasing administration
• Promotes Vivmark Residential's brand
• Coordinates the schedule and times for dedicated in-person onsite presence at assigned properties
• Proactively manages leads and customer experience using the Customer Relationship Management Software (CRM)
• Completes CRM tasks within the appropriate time frame
• Promotes the communities based on the prospective resident's needs
• Proactively manages the Tour Schedules
• Inspects the community ready product and tour path daily
• Employs effective selling techniques to close the sale
• Cross-sells, both within assigned communities and other sister communities to meet the needs of the prospective residents
• Maintains accurate and in-depth knowledge of all aspects of the community
• Supports the community's marketing efforts
• Maintains market and community knowledge
• Coordinates and supports resident events as directed throughout the year
• Accurately and efficiently prepares and assists with all leasing documents
• Assists with postings and notifications to the residents when assigned
• Verifies all scheduled move-in files are complete
• Completes all required training in a timely manner
• Represents the Company in a professional manner at all times

Requirements

• High School diploma or equivalent
• Valid driver's license, good driving record, auto insurance, and reliable transportation (if operating a motorized vehicle)
• Computer literacy and effective communication skills
• Knowledge of federal and state apartment housing laws
• Ability to work a flexible schedule, including weekends
• Ability to lift, push, pull or carry up to 15 pounds
• Ability to use the computer effectively and read written communications
• Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility
• Ability to climb stairs depending on the property structure

Qualifications

• Sales and Customer Service experience is preferred
• Experience in leasing or property management
• College degree or coursework

Skills

• Effective selling techniques
• Customer service skills
• Computer literacy
• Communication skills
• Knowledge of federal and state apartment housing laws

Benefits

We Offer:

• A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.