Multi Family Project Manager

Department: Electronic Access Control / Multi-Family. Pay status: Exempt. Reports to: Multi-Family Director.

Job Summary

Primary focus will be to assist with project management duties. They will oversee and perform administrative functions. This may include calling contractors, making appointments, ordering supplies and preparing reports.

Essential Functions

• Frequently required to sit, bend, reach, grab and twist.
• Frequently required to stand, walk, stoop, kneel and crouch.
• Frequently required to use hands to finger, handle or feel, reach with hands and arms and talk or hear.
• Strong problem‑solving skills and the ability to make sound decisions.
• Strong ability to interpret and process data.
• Specific vision abilities required include close vision, color vision and the ability to adjust and focus.
• Frequently required to type, process information and use fine finger manipulation.
• Strong process improvement skills.
• Strong written, verbal and interpersonal skills.

Responsibilities

• Manage multiple projects simultaneously ranging in scale up to $2 million.
• Gather hardware/software requirements.
• Order all necessary hardware from multiple manufacturers.
• Verify material delivery will meet timeline.
• Communicate with customers on status.
• Coordinate installation crew and schedule.
• Coordinate hardware installation and project implementation with onsite management (GCs, property managers).
• Coordinate training.
• Prepare and process purchase and sales orders within ERP.
• Provide project documentation.
• Manage relationships with customers and general contractors.
• Review architectural drawings and specifications for new construction.
• Maintain detailed and organized records and documentation of projects until completion.
• Manage return and replacement of defective material.
• Manage the database and key‑creation process with contractors.
• Assist sales team in pre‑contract pricing.
• Assist accounting for customer billing.
• Understand multiple software platforms used to operate hardware.

Requirements

• Extremely organized and focused.
• Strong leadership capabilities and ability to quickly adapt to changing work demands.
• Professional telephone etiquette and clear speaking ability.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office.
• Professional demeanor and customer‑focus skills.
• Ability to multitask and stay well organized.
• Experience with Epicor Prophet 21 or a similar ERP system.

Qualifications

• Bachelor’s degree (a plus) or three years of related experience.
• Bilingual preferred.