Mt. Vernon Server Staff

Responsibilities

• Create and deliver an over-the-top guest experience
• Take food and beverage orders as instructed by guests
• Assure order accuracy and timely delivery
• Process accurate and timely payments with integrity
• Serve as a menu knowledge expert
• Upsell menu items to generate higher sales
• Execute Responsible Alcohol Service
• Ensure food safety standards are followed
• Quickly buss tables and reset table supplies
• Resolve conflicts or guest complaints as permitted by management
• Maintain a stocked and clean serving station/dining room/workspace
• Complete deep cleaning tasks as assigned
• Generate positive working relationships with all team members

Requirements

• Reliable, dependable, and good work ethic
• Prior serving experience, preferably in a high volume, full-service restaurant
• Basic food service, including proper and safe usage of appropriate restaurant equipment
• Knowledge of proper sanitation, food safety and security procedures
• Professional demeanor under pressure
• Understanding of food allergens
• Food Handler Card
• Personable and friendly personality
• Strong customer service and guest satisfaction skills
• Basic math functions and calculations involving currency
• Strong interpersonal skills
• Time management, organization, attention to detail, and multi-tasking skills
• Ability to follow directions and give constructive feedback
• Ability to lift and move up to 20 pounds
• Ability to stand for an extended period of time