MSP Specialist
Randstad USA · Culver City, CA · 1 mo ago
On-siteHuman Resources$77k/yrTemporary
Location: Culver City, CA (100% On-site, Monday–Thursday)Contract Duration: 2–3 Months (Short-term coverage)About the RoleAs a Senior MSP Specialist, you will be accountable for delivering a successful managed services program strategy for a high-profile, high-touch entertainment client. You will act as a subject matter expert for non-FTE procurement, managing the end-to-end requisition process for temporary and pre-identified roles. You will play a vital role in ensuring operational excellence and providing high-level customer service during a critical transition period as the client implements a new VMS tool (VNDLY).Your Responsibilities Include:End-to-End Requisition Management: Guide hiring managers through creating requisitions, schedule interviews, process offers, and oversee the complete onboarding lifecycle.Client & Change Management: Provide patient, hands-on support to help managers navigate the transition to the new VNDLY system, ensuring strong adoption and satisfaction.Supplier Coordination: Partner directly with third-party staffing suppliers to source, recruit, and fulfill open vacancies, ensuring service level metrics are achieved.Operational Management: Handle routine operational tasks, including viewing and analyzing Excel reports, processing time card entry reports, and managing daily program escalations.Customer Service: Maintain a strong customer focus, documenting project or client requirements with a high concern for quality, and proactively bringing issues to leadership's attention.Your Background & Capabilities:Experience: 3+ years of proven experience in the staffing industry, an MSP environment, or managing vendor partnerships.Work Setup: Must be able to commute to Culver City, CA, and work 100% on-site Monday through Thursday (standard hours are 9:00 AM to 6:00 PM or 8:00 AM to 5:00 PM PST).Technical Proficiency: Strong Microsoft Excel skills for analyzing reports. Familiarity with VMS tools (such as VNDLY or Fieldglass) is highly preferred to support the upcoming system go-live.Key Capabilities: Detail-oriented with superior consulting, interpersonal, and leadership skills. Demonstrated ability to maintain patience and flexibility when guiding clients through process changes. Together we growWhen you join Randstad, you join a specialized team delivering tailored solutions for clients and talent, enabling meaningful impact. We offer an equitable, inclusive culture where everyone can contribute and thrive. Our workplace prioritizes growth and empowers teams to adapt and excel.our purposeOur purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility.our cultureOur culture is powered by ambition and collaboration. At Randstad, we don’t settle for “good enough”—we are committed to walking the extra mile, always striving for perfection while trusting each other to deliver results.leadership expectationsWe lead across four core pillars:we set direction: Anticipating and making decisions for long-term success.we achieve: Delivering on goals and operational excellence.we care: Collaborating to create a sustainable and healthy culture.lead by example: Demonstrating courage and accountability in every action.rewards and benefitsVariable Pay: Competitive salary plus bonus and variable pay for performance.Holistic Benefits: Comprehensive medical, dental, vision, disability, and life insurance.Time Off: Generous PTO policy (including at least 18 days in the first year) plus 1 volunteer day and 9 paid holidays.Financial Security: 401(k) plan and Employee Stock Purchase Plan.Wellbeing: Award-winning wellness program, employee assistance program, and paid parental leave. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Salary Range: This is an hourly contract role that will equate to $54,055 - $77,100.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.Applications will be accepted on an ongoing basis until filledIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you recognize yourself in the profile above, we invite you to apply for this role. Applications are accepted on an ongoing basis.