MSP Project Engineer

Work As a Project Engineer

• Client onboardings and offboardings
• Network installations and migrations
• Windows server-to-server or server-to-cloud migrations
• Office builds and moves
• MDM/MAM + Conditional Access implementation
• Collaborate with project managers and account teams to provide regular updates and create and update documentation
• Escalation point for resolution of project issues
• Travel to client sites across NYC and surrounding area for installations, assessments, and hands-on technical work (estimated 50–75%)
• Communicate clearly with clients, acting as a technical expert and trusted advisor

Qualifications

• 3-5+ years IT MSP experience including a minimum of 2+ years of hands-on project engineering experience (mandatory)
• Strong experience implementing IT infrastructure projects from design through completion
• Proficiency with Microsoft 365, Azure, Windows Server, AD, and common MSP toolsets (RMM, PSA)
• Hands-on experience with firewall and network platforms (e.g., Meraki, FortiGate, SonicWALL, or Sophos), including configuration, troubleshooting, and network assessments
• Hands-on experience with Microsoft Entra ID and Intune, including Conditional Access policy and MDM/MAM enrollment configuration and troubleshooting
• Experience with server virtualization and migration (VMware, Hyper-V, physical-to-virtual and virtual-to-virtual migrations)
• Ability to work independently and on multiple projects simultaneously
• Excellent written and verbal communication
• Strong aptitude for time and note entry within a PSA
• Understanding of predictive and hybrid project methodologies, including roles, responsibilities, and work breakdown structure (WBS)

Preferred Requirements

• Relevant technical certifications (e.g., Microsoft, CompTIA, Cisco, PMI)
• Specific experience with: Microsoft Azure, 365, and SharePoint
• Meraki Networking
• Windows Server
• Modern security principals – MFA, SSO, Conditional Access, MDM, MAM
• ConnectWise PSA

Pay

The target salary for this role is $100,000-$110,000 per year and will operate in a hybrid model out of the New York City office.