MSP Compliance Specialist - Eastern Alliance

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions.

ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern Alliance, and is hybrid, reporting to any of our Eastern Alliance office locations approximately 2 days per month.

About the role

The primary responsibility of this position is to ensure the Company’s compliance with the CMS mandatory insurer reporting requirements for Section 111 of the Medicare, Medicaid, and SCHIP Extension Act (MMSEA) Medicare Secondary Payer Act under the direction of management.

Responsibilities

• 40% - Timely, accurately, and in accordance with statutory guidance and timelines, conduct research and input required Section 111 data elements into WCXP/Compliance fields for quarterly submission to CMS. This includes Ongoing Responsibility for Medical (ORM) accepted ICD code/diagnoses, and Total Payment Obligation to Claimant (TPOC)/settlement details on claims for Medicare-eligible injured workers.
• 25% - Proactively manage and update the WCXP CMS Compliance claim data elements required for termination of Ongoing Responsibility for Medical (ORM) within each jurisdiction’s statute of limitations for medicals, and in compliance with the CMS Non-group health plan (NGHP) reference guide. Establish and maintain a diary task to monitor timely and accurate ORM and ORM termination for Medicare-eligible claim files. Maintain current knowledge and expertise on the statutory rules around termination of benefits in each jurisdiction.
• 10% - Coordinate and resolve missing data elements or errors with the claim representative. Document the Section 111 activity in a claim note in accordance with best practices.
• 15% - Monitor and handle incoming CMS correspondence and Medicare Beneficiary inquiries related to CMS development letters, conditional payment liens notices, and Medicare Advantage lien(s) under the direction of management. Direct the issuance of payments as appropriate.
• 5% - Maintain knowledge of CMS requirements for Section 111 reporting. Attend business unit, department, and company meetings.
• 5% - Assist with Company projects assigned and continue professional growth and development through attendance and participation in insurance-related events/functions, seminars, classes, and conferences.

Requirements

• Bachelor’s degree is required; a High School Diploma/GED with a minimum of eight years of experience working in a medical, legal, or insurance environment can replace the bachelor’s degree requirement.
• A minimum of three years of experience in workers’ compensation claims.
• Strong working knowledge of medical terminology, common medical procedures, and treatments.
• Extensive knowledge of workers’ compensation processes and procedures, with strong working knowledge of applicable state laws.
• Working knowledge of CMS reporting requirements preferred.
• Proficiency in Microsoft Office computer applications, including Word and Excel, and ability to learn new computer software applications.
• Attention to detail in processing all information, establishing priorities, and meeting deadlines.
• Ability to handle multiple priorities simultaneously.
• Excellent organization and time management skills.
• Excellent analytical and problem-solving skills, including analyzing and interpreting large amounts of information and formulating logical, objective conclusions based upon the facts.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Empathic listener with the ability to listen and respond to another person in a way that engenders mutual understanding and trust.
• Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels, both in and outside of the organization, including agency partners, customers, injured workers, and providers.
• Ability to maintain confidential information.
• Ability to operate standard office equipment including, but not limited to, copiers and printers.
• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.

Benefits

Build your career with us and enjoy access to a best-in-class benefits program.

Pay

Position Salary Range: $57,575.00 - $95,008.00. The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location, and comparison to other team members already in this role.

Schedule

This position is hybrid, reporting to any of our Eastern Alliance office locations approximately 2 days per month.