MSB Sales Associate

About the role

The MSB Sales Associate plays a crucial role in promoting Cardenas MSB products and services through exceptional customer service, ensuring compliance with regulations and operating procedures.

Responsibilities

• Welcome MSB customers, guide them through products, answer questions, and ensure a pleasant experience.
• Follow training manuals and SOPs for department core processes.
• Maintain required AML & BSA certifications up to date.
• Recommend related products to enhance customer relationships.
• Conduct and register transactions in the POS system.
• Be accountable for sales, cash, transactions, etc., recorded on their behalf.

Essential Duties and Responsibilities

• Operational Excellence: Provide excellent results, show persistence, and demonstrate care and compassion.
• Team Member Development: Maintain a positive work environment, lead and manage effectively, and develop team members.
• Financial Results: Deliver appropriate information to customers regarding financial services to increase sales.

Skills and Qualifications

• High School Diploma.
• Fluent in Spanish.
• Excellent communication skills.
• Knowledgeable in computer navigation and software.
• Very attentive and friendly.
• No criminal record.
• Ability to work under little or no supervision.
• Ability to work under pressure.
• Confident in a fast-paced, evolving environment with excellent multi-tasking skills.

Physical Demands and Work Conditions

The work environment is typical of an office. Physical demands include sitting, standing, using hands to handle objects, tools, or controls. Vision abilities include close vision and the ability to adjust focus. The work environment is generally safe but may involve some risk of exposure to allergens, dust, and other environmental factors.