Mover

About the Role

Armstrong Relocation is seeking a high-energy Mover responsible for preparing, packing, loading, unloading, and moving household goods or office equipment. The role focuses on delivering an excellent customer experience from start to finish and involves both Household Goods and Commercial moves. The ideal candidate works well under pressure and is highly self-motivated.

Responsibilities

• Help prepare and pack customer items to prevent damage during transit, including disassembling furniture, wrapping items, packing boxes, and securing large items with straps.
• Use equipment such as dollies and ramps to load and unload customer items from buildings to the moving truck, arranging items strategically to prevent damage.
• Move items off the truck, reassemble furniture, and place them in the customer’s requested location.
• Track customer items to ensure nothing is lost or damaged by documenting descriptions before loading and verifying inventory upon arrival.
• Provide excellent customer service by interacting professionally and addressing customer questions or specific move requests.
• Clean up supplies or debris at the customer’s site after packing/unpacking and maintain a tidy work environment in trucks and warehouses.
• Follow all safety policies and procedures, including proper use of safety equipment, PPE, and lifting techniques to avoid injury.
• Assist with tasks in the local warehouse and operations when not completing customer moves, and perform other duties as assigned by management.

Requirements

• High school education or equivalent experience.
• Strong attention-to-detail and excellent organizational skills.
• Knowledge of proper packaging, loading, and unloading techniques.
• Excellent interpersonal and customer service skills with a positive attitude for interacting with customers, staff, and management.
• Punctual, results-oriented, and focused on problem-solving.
• Physical stamina for sustained periods of lifting, carrying, pushing, pulling, walking, and bending.

Forklift certification or Commercial Driver’s License is a plus.

Physical Requirements

• Ability to communicate effectively using speech, vision, and hearing.
• Regularly lift, carry, push, or pull up to 75 pounds.
• Sustained periods of lifting, standing, sitting, walking, bending, and kneeling.