Mountain Sports School Manager

Job Summary

The Mountain Sports School Manager/Director will lead the school in a positive, safe, and responsible manner. The Manager/Director will coordinate with the Membership, Member Services, and Outfitters teams for reservations, lessons, and training to achieve a flawless and exceptional ski/snowboard experience for our members, their families, and their guests. The Manager/Director must operate with discretion and diplomacy.

Job Duties

• Organizes and implements staffing plan for current season and forecasts for future development phases.
• Creates and manages both ongoing and pre-season instructor training programs.
• Manages teaching assignments and member interactions.
• Aids in developing budget and ensures department spending is in accordance with variances clearly outlined.
• Manages department scheduling and payroll.
• Provides general support and sense of arrival to members exiting gondola at Oaks lodge.
• Utilizes OA staff to welcome and engage arriving members when appropriate and available.
• Ensures OA team is consistently assigned appropriate tasks and engaged in activities that further department and WPR overall goals when not actively teaching lessons.
• Actively participates in Village Services team meetings and develops strong working relationships with Village Services management team.
• Schedules dynamically to accommodate changing need and conditions.
• Proactively establishes a positive and healthy culture.
• Ability to multitask and pivot quickly as member requests warrant.
• Willingness to cross department lines to support other teams.
• Actively continues to increase knowledge of core activities areas through research, industry engagement, and comparison with equivalently positioned programs.
• Displays a positive attitude toward all (staff, members, guests).
• Courteous towards others.
• Demonstrates a willingness to help others.
• Always acts ethically.
• Works well in a team environment.
• Being creative and proactive.
• Must be aware and able to abide by safety practices.
• Reliable and predictable attendance.
• Wears a clean and presentable uniform.
• Able to exercise good judgement under pressure.
• Can prioritize needs and effectively manage resources.
• Knowledgeable about and consistently follows policies and procedures as outlined in the employee handbook.
• Must be able to work holidays, weekends, and overtime as needed.

Qualifications

• Licenses and Special Requirements: PSIA Level 3 with additional teaching credentials.
• Working knowledge of Microsoft 365 and the ability to quickly adapt to WPR software solutions.
• 8-10 years of Management experience in the Snow Sports School business.
• Strong organizational and software skills a must.
• Ability to be actively engaged, communicate and demonstrate on a variety of terrain.