MOTORIST SERVICES SPECIALIST - 76002144
Duties and Responsibilities
This position is responsible for specialized clerical work that supports the International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA) programs with respect to incoming mail, outgoing mail (including preparation of motor carrier credentials for shipment), or documents requiring scanning. The position incumbent will make independent decisions related to the organization and control of those documents and credentials received by the Bureau or prepared by the Bureau for shipment or records management purposes. Duties include working with all the IRP and IFTA business units to ensure the proper intake of service requests and the proper disposition of completed work. The incumbent in this position is entrusted with certain information that is confidential and/or exempt from public record and that, if not handled properly, could compromise carrier/taxpayer privacy or protection of personal identity.
Knowledge, Skills, and Abilities
- Ability to communicate clearly, effectively, and respectfully under a variety of conditions.
- Knowledge of general office procedures and equipment.
- Skill in basic mathematical calculations.
- Ability to plan and organize work activities.
- Ability to establish and maintain effective working relationships with coworkers and other Department business units.
- Ability to review materials for completeness and accuracy.
- Ability to verify data on electronic files.
- Knowledge of alphabetical and numerical filing.
- Ability to understand and apply applicable rules, regulations, policies, and procedures.
- Ability to work with standard office software such as email, spreadsheets, and databases.
- Ability to foster cooperation and support coworkers in achieving bureau and Departmental performance goals.
Job Related Requirements
- The work hours for this position are from 8:00 a.m. to 5:00 p.m., Monday thru Friday Occasional overtime required.
- Must be able to load, unload, and lift items that weigh up to 55 lbs.