Motion Automation Intelligence- Customer Service Representative Specialist
Motion · New Berlin, WI · 3 wk ago
On-siteCustomer Service$25k/yrFull-time
Job Duties
- Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales).
- Handles the most complex inquiries.
- Relates to all technical customer support activities within the business, call center, field, and business processing.
- Performs various business support activities including identifying, enhancing, and following specific processes and procedures to maximize the efficiency of the business.
Knowledge, Skills, Abilities
- Reliability, organization and attention-to-detail required.
- Excellent communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Excellent computer skills.
- Strong negotiation skills.
- Specialty product knowledge from previous warehouse and inside sales experience required.
Education & Experience
- Typically requires a bachelors degree and three (3) years of related experience or an equivalent combination.
Company Information
- Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
- GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
- GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.