Mortgage Servicing Rights Executive Director- Home Lending Risk

About the Role

As a Mortgage Servicing Rights (MSR) Executive Director in our Home Lending (HL) Risk team within Risk Management and Compliance, you will play a central role in keeping JPMorgan Chase strong and resilient. You will develop and execute a risk management discipline, ensuring risk and return considerations are appropriately factored into decision-making. Your responsibilities will include overseeing independent risk, managing and approving credit extensions, and reviewing counterparty risk from investment activities. You will also analyze credit opportunities, structure transactions, conduct due diligence, and monitor performance.

Responsibilities

• Oversee bulk MSR acquisitions, sales, and other servicing portfolio-related initiatives.
• Manage MSR acquisition pool selection through evaluation of loan-level deal tape stratification, credit box analysis, and assessment of concentration risk.
• Track and react to performance monitoring for MSR purchases, sales, sub-servicing, and flows at both individual transaction and aggregate program levels, providing visibility into expected vs. actual performance (prepayment, delinquency, etc.).
• Partner with analytics and loss-forecasting teams to identify potential portfolio sale opportunities and evaluate risk-return tradeoffs for potential portfolio sale transactions.

Qualifications

• Bachelor's degree.
• 10+ years of experience in Risk Management, Capital Markets, or related oversight functions in the financial services industry.

Skills

• Strong Microsoft PowerPoint and Excel skills.
• Clear and concise written and verbal communication, with the ability to prepare executive-level communications.
• Excellent organizational and project management skills, able to manage competing priorities under tight deadlines.
• Proven ability to collaborate and build strong partnerships.
• Intellectual curiosity with a proven ability to learn quickly.
• High degree of initiative, self-direction, and ability to work well under pressure.
• Demonstrated analytical and quantitative skills, critical thinking, investigative problem-solving, and balanced decision-making.
• Adept at interfacing with analytics, credit policy, and loss forecasting subject matter experts to drive risk assessments.
• Comfortable working in a matrixed environment.
• Knowledge of programming languages such as SQL, Python, or SAS (preferred).

Preferred Qualifications

• Experience in market risk and valuation for fixed income products.
• Prior experience in mortgage underwriting, MSR acquisitions, or bank servicing portfolio management.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also support small businesses, nonprofits, and cities with tailored financial solutions.

Our Consumer & Community Banking division serves Chase customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead the U.S. in credit card sales, deposit growth, and digital solutions while ranking first in customer satisfaction.

Risk Management ensures the firm understands, manages, and anticipates risks in a dynamic environment. This includes evaluating country-specific risks, regulatory changes, and creditworthiness, providing independent oversight, and maintaining effective controls.