Mortgage Servicing Program Lead

We are seeking a Mortgage Servicing Program Lead to join a leading Real Estate & Construction firm. This remote, U.S.-based role will lead servicing activities for private securitizations and complex mortgage transaction structures, acting as the primary connector between servicing teams, legal counsel, and clients.

Responsibilities

• Coordinate servicing activities for private securitizations and related transactions.
• Create and manage deal activity reporting, including custom reports.
• Communicate program details to clients clearly and effectively.
• Serve as the primary liaison among servicing teams, legal counsel, and clients.
• Manage the procurement of external reviews for transaction documents when needed.
• Develop new servicing processes for unique deal structures while ensuring compliance.
• Track service level agreements and perform quality control checks.

Qualifications

• 10+ years of experience in mortgage servicing, investor reporting, project management, finance, and complex loan transactions.
• Familiarity with servicing capital markets and client interaction.
• Strong understanding of pooling and servicing agreements and investor reporting requirements.
• Exceptional organizational skills with the ability to manage multiple deals and deadlines.
• Ability to translate legal terms into operational tasks.
• Excellent communication skills for cross‑functional teamwork and external interactions.
• Proactive mindset with process‑building expertise.

Benefits

• Inclusive workplace culture that values individuality.
• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement savings plan with employer contributions.
• Paid time off and paid sick leave for work‑life balance.
• Employee stock purchase plan.

Pay

Compensation: $102,175 – $136,200 annually.