Mortgage Servicing Manager

Lead with purpose

Lead and mentor your team, fostering a culture of accountability and continuous improvement.

Foster collaboration

Oversee all mortgage servicing functions and work cross-functionally to enhance processes and experiences.

Deliver on our promise

Champion a member-focused approach to mortgage servicing, ensuring a positive member experience.

Move the needle

• Focus on continuous improvement and optimization to meet service-level expectations
• Identify and implement action plans to address risks

Give back

Join a team passionate about caring for the community.

Requirements

• Bachelor’s degree in Business, Finance, or a related field (or equivalent experience)
• 5+ years of mortgage servicing and/or loan administration, with 3 years in a management role
• Deep understanding of mortgage servicing regulations, investor requirements, and compliance standards
• Strong analytical skills with experience in risk assessment and process improvement
• Proven leadership experience with a track record of developing high-performing teams
• Excellent communication and interpersonal skills, with the ability to collaborate across departments
• Proficiency in mortgage servicing platforms and reporting systems

Skills

• Effective leadership and mentoring skills
• Collaborative and cross-functional teamwork
• Member-focused approach to mortgage servicing
• Continuous improvement and risk management
• Analytical and problem-solving skills
• Effective communication and interpersonal skills
• Technical proficiency in mortgage servicing platforms and reporting systems

Pay

TBD

Schedule

TBD

Benefits

TBD