Mortgage Retail Sales Consultant

About This Role

Wells Fargo is seeking an CA-WA Mortgage Retail Sales Consultant (SAFE) in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com.

Participates in Solicitation

• Solicits residential mortgages from various sources
• Produces high-quality loans that are compliant and provide excellent customer service

Builds Relationships

• Buils relationships with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Maintains a high degree of visibility for Wells Fargo Home Mortgage in the marketplace
• Stays informed of mortgage industry trends and developments in the assigned market

Develops and Maintains Visibility

• Presents recommendations for producing loans and exercises some independent judgment while developing understanding of and adherence to Mortgage Retail Sales functional area, policies, procedures, compliance requirements, and generating loans
• Reviews and analyzes low to moderately complex financial and credit data
• Matches customer needs with an appropriate loan program and level of risk

Communicates with Customers

• Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures
• Maintains high standards of client satisfaction and quality by ensuring timely and proactive customer communication

Continuously Improves Skills

• Pursues Wells Fargo training offerings to increase knowledge of company products, policies, and procedures, and underwriting requirements

Required Qualifications

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education

Desired Qualifications

• Bilingual speaking proficiency in Tagalog/English
• Bilingual speaking proficiency in Chinese/English
• Basic Microsoft Office skills
• Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
• Excellent verbal, written, and interpersonal communication skills
• Mortgage industry experience
• Knowledge and understanding of sales prospecting and generating referrals
• Experience developing and cultivating professional relationships
• Customer service experience

Job Expectations

• This position requires SAFE registration at the time of employment.
• The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.
• The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards.
• A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.
• Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
• Ability to lift 20+ pounds
• Reliable transportation
• Ability to work nights, weekends, and/or holidays as needed or scheduled

Pay Range

$0.00 - $0.00

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date

20 Aug 2026

Reference Number

R-555255-2