Mortgage Production Associate

About the role

We are seeking a Licensed Production Associate to join our team at Cornerstone Home Lending. This position requires strong time management, organization, and customer service skills.

Responsibilities

• Provide a warm welcome to Realtors and Clients
• Maintain workflow to ensure timely closings
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from our clients
• Disclose and submit loans to the Operations Department – lots of attention to detail
• Perform basic income calculations
• Work within a database to plan and set up lunch-ins, meetings, etc.
• Market, service, and promote the Company’s loan products

Requirements

• Time management skills
• Organization skills
• Positive attitude
• Excellent customer service skills
• Strong written and verbal communication skills
• Computer and technology-related skills
• Extremely organized
• Ability to follow up with multiple prospects daily
• Strong organizational, problem-solving, and analytical skills
• CRM/Salesforce experience and knowledge of working within a database
• Professional demeanor
• Self-motivated
• NMLS license (preferred)

Qualifications

• Technical competence
• Driven to help our customers
• Enthusiasm, attention to detail, and a servant's heart

Skills

• Time management
• Organization
• Customer service
• Written and verbal communication
• Computer and technology-related skills
• Attention to detail
• Problem-solving
• Analytical skills
• CRM/Salesforce experience
• Professional demeanor
• Self-motivation

Benefits

• Competitive salary
• Medical, Dental, Vision coverage
• Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K
• Basic Life, Voluntary Life, and Paid Parental Leave
• Opportunity for a performance-based bonus

Pay

Competitive salary

Schedule

Full-time