Mortgage Production Associate

About the role

We are seeking a Licensed Production Associate to join our dynamic team at Cornerstone Home Lending. This position plays a crucial role in ensuring timely closings and exceptional customer service.

Responsibilities

• Provide a warm welcome to Realtors and Clients
• Maintain workflow to ensure timely closings
• Maintain product knowledge and stay updated on market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from clients
• Disclose and submit loans to the Operations Department – lots of attention to detail
• Perform basic income calculations
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames - we always close our clients on time
• Plan and set up lunch-ins, meetings, etc.
• Market, service, and promote the Company’s loan products

Requirements

• Strong time management skills
• Good work ethic
• Outstanding customer service skills
• Excellent written and verbal communication skills
• Strong computer and technology-related skills
• Extremely organized
• Computer savvy and quick learner
• Ability to follow up with multiple prospects daily
• Strong organizational, problem-solving, and analytical skills
• CRM/Salesforce experience and knowledge of working within a database
• Professional demeanor
• Self-motivated
• NMLS license (preferred)

Qualifications

• Passion for Cornerstone’s Mission, Vision & Core Convictions
• Experience with DU (optional but preferred)

Skills

• Time Management
• Organization
• Customer Service
• Communication
• Computer Savvy
• Attention to Detail
• Problem Solving
• Database Management

Benefits

• Competitive Salary
• Medical, Dental, Vision Insurance
• Accidental Death, Long-Term Disability, Short-Term Disability Insurance
• FSA, HSA
• 401K
• Basic Life, Voluntary Life Insurance
• Paid Parental Leave

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of our clients and team members.