Mortgage Originator

Reports to: Assistant Vice President of Mortgage Services

Salary: Six-Month Ramp-Up Compensation Package follow by a Commission Based Structure ($15,000 sign on bonus)

About the role

At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member’s contribution and offer a supportive, collaborative work environment. Join Trustco Bank as a Mortgage Originator and make a meaningful impact by helping individuals and families realize their homeownership dreams. We offer a collaborative environment where your expertise is valued and your career can flourish.

Why Join Us?

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes:

• Medical, dental and vision insurance
• A health savings account with an annual employer contribution
• A 401(k)-retirement plan with generous employer match
• Paid time off plus 11 paid federal holidays
• Training and professional development programs
• Tuition reimbursement
• Reduced fees and rates on certain loan products
• and much more!

Key Responsibilities

Business Development & Networking

• Build a powerful referral network through targeted marketing, prospecting, and consistent community presence
• Develop strong partnerships with real estate agents, builders, and local professionals to generate high-quality mortgage leads and elevate Trustco’s presence as the go-to lender

Community Engagement

• Act as a brand ambassador at community events promoting homeownership and financial literacy
• Your involvement strengthens Trustco’s legacy as a community-focused lender committed to helping families achieve their financial goals

Client Consultation & Loan Analysis

• Meet and engage borrowers, assess financial and credit profiles, and understand their homeownership goals
• As a portfolio lender, Trustco gives you flexibility, faster decisions, and the ability to offer clients tailored mortgage solutions that set you apart from competitors

Product Promotion & Client Education

• Highlight Trustco’s full suite of mortgage programs, emphasizing our low interest rates, transparent terms, and unmatched client support
• Provide easy-to-understand guidance so clients feel confident and informed at every step

Loan Processing & Documentation

• Gather and organize all required documentation with accuracy and attention to detail
• Collaborate with our in-house Mortgage Department to ensure fast, smooth processing and an exceptional client experience from application to closing

Qualifications

• High School Diploma or equivalent; previous sales experience in residential lending preferred
• A bachelor’s degree in business or related field is a plus
• Exceptional verbal and written communication skills; highly organized with the ability to manage multiple priorities and meet deadlines
• Working knowledge of Microsoft Office Suite, especially Excel and Word
• Must be eligible and registered in the Nationwide Mortgage Licensing System & Registry (NMLS) in compliance with the SAFE Act
• Fluent in English; bilingual a plus

Schedule

Full-time position. Monday – Friday, 8:30 AM – 5:00 PM. Flexibility for evening and weekend work as needed.

Travel

Occasional travel within the community and surrounding areas to meet clients and attend networking events.