Mortgage (NQM) Operations Administrator I

About the role

Implement and oversee operational processes for NQM Correspondent purchase and sales by developing the infrastructure, documentation, and workflow for controlled, efficient execution of processes.

Responsibilities

• Builds and manages infrastructure for purchasing loans including collateral tracking, documentation review, and servicing on-boarding.
• Manages purchases; checks documentation for funding and creates and sends funding request.
• Downloads and checks final documents.
• Tracks and manages collateral shipping.
• Downloads and standardizes pipeline files.
• Creates Selene boarding file and boarding documents, and manages weekly Selene/SPS boarding uploads.
• Manages cancellation documentation.
• Updates workflow.
• Assists in the execution and documentation of loan sales by preparing, organizing, and communicating biweekly trades, confirming pricing with sellers, and sending documentation for execution.
• Assists in the underwriting and onboarding of new clients by managing counterparty onboarding, requesting vendor reviews, and gathering counterparty information. Prepares initial company overview.
• Coordinates with Banking division for account opening.
• Performs other duties as assigned.

Requirements

• High School Diploma, or equivalent, required.
• 1-2 years’ mortgage processing, documentation and/or operations experience, required.

Skills

• Excellent verbal, written, and interpersonal communication skills.
• Ability to organize and prioritize work and meet strict deadlines in a fast-paced environment.
• Strong attention to detail.
• Willingness to enhance process efficiency.