Mortgage Loan Sales

Primary Office Location

30 Isabella Street
Pittsburgh, Pennsylvania
15212

Position Overview

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities.

Primary Responsibilities

• Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsels customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience.
• Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
• Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner.
• Affords assistance in recruiting and hiring of support team members as needed.
• Performs other related duties and projects as assigned.

Minimum Level of Education and Experience

• High School or GED
• 3 years of job-related experience

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• BS or BA degree preferred
• MUST possess a Nationwide Mortgage Licensing System and Registry identifier
• Experience with Easylender, Uni-form and Genesis

Physical Requirements or Work Conditions

Beyond Traditional Office Work

Equal Employment Opportunity (EEO)

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. FNB provides all applicants and employees a discrimination and harassment free workplace.