Mortgage Loan Originator | Sage Home Loans

About the role

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

Responsibilities

• Answer inbound customer calls to discuss various loan products, prequalification criteria, and next steps
• Communicate loan progress clearly to consumers and collect any required documentation
• Made outbound sales calls to prospective and existing customers to generate new business and strengthen retention
• Maintain and actively manage a pipeline of leads and loans to meet conversion goals and cycle time targets

Requirements

• At least 3 years of mortgage sales experience with a proven track record of performance and client trust
• NMLS-licensed mortgage loan originator with hands-on experience in originating a wide range of loan products
• Full understanding of FHA, VA, and Conventional mortgage products and their unique benefits to clients
• Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA — and a commitment to always doing the right thing
• Excellent phone sales skills with the ability to connect, empathize, and guide clients confidently through the loan process
• Able to manage competing priorities in a fast-paced environment while consistently meeting deadlines and service expectations
• A natural relationship-builder who can collaborate across teams and foster trust with both internal partners and external clients
• Demonstrated coachability, adaptability, and a growth mindset — always striving to leave the woodpile higher
• Takes ownership of the client experience and communicates proactively to exceed expectations and uphold our service-level commitments
• Energized by a culture that values speed, ethics, impact, and accountability — and driven by a desire to win the right way

Qualifications

• Full understanding of FHA, VA, and Conventional mortgage products and their unique benefits to clients
• Strong knowledge of consumer lending regulations, including fair lending, privacy, RESPA, and TILA — and a commitment to always doing the right thing
• Excellent phone sales skills with the ability to connect, empathize, and guide clients confidently through the loan process
• Able to manage competing priorities in a fast-paced environment while consistently meeting deadlines and service expectations
• A natural relationship-builder who can collaborate across teams and foster trust with both internal partners and external clients
• Demonstrated coachability, adaptability, and a growth mindset — always striving to leave the woodpile higher
• Takes ownership of the client experience and communicates proactively to exceed expectations and uphold our service-level commitments
• Energized by a culture that values speed, ethics, impact, and accountability — and driven by a desire to win the right way

Skills

• Excellent communication skills
• Outbound sales skills
• Customer service skills
• Ability to manage multiple tasks simultaneously
• Relationship-building skills
• Adaptability and growth mindset

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Pay

Total Cash Compensation: $35k per year plus role specific incentive

Schedule

Hybrid schedule with in-office days on Tuesday through Thursday and remote work on Mondays and Fridays.