Mortgage Loan Originator

Responsibilities

• Proactively generate new mortgage loan opportunities through outreach, follow-up, and targeted business development efforts.
• Build and maintain strong relationships with customers, referral partners, and community members to support long-term mortgage business growth.
• Take and process mortgage applications, evaluate borrower financial information, and assess repayment ability.
• Manage all supporting documentation and workflow, including required disclosures, title work, surveys, appraisals, and preparation or coordination of loan closings.
• Provide responsive communication by answering calls, scheduling appointments, and assisting customers with mortgage-related questions.
• Assist with collection efforts on past-due mortgage accounts as needed.
• Maintain thorough knowledge of bank products and services, providing cross-sell opportunities and referrals when appropriate.
• Deliver excellent customer service while ensuring compliance with lending regulations and internal credit standards.

Qualifications

• Associate degree in Accounting, Business, Finance, or a related field required; Bachelor's degree preferred.
• Minimum of 2 years of mortgage related lending experience.
• Strong customer service, communication (written and verbal), and relationship-building skills.
• Detail-oriented, accurate, and able to manage multiple tasks in a fast-paced environment.