Mortgage Loan Originator

Major Responsibilities

• Originates mortgage loans by conducting sales calls, meeting with borrowers, and attending closings.
• Ongoing, in-person contact with referral sources to ensure continuous leads and relationships with borrowers and realtors.
• Takes thorough and complete loan applications, analyzes and prequalifies applicant information, and determines viability of the desired loan program.
• Pulls credit, analyzes credit, and compares for accuracy with the mortgage borrower's statements. Corrects inaccuracies and determines correct loan options based on the applicant's situation.
• Provides guidance and information relevant to the risks and benefits of each loan program and ensures all necessary documents are signed by the borrower.
• Gathers initial documentation required based on the borrower's selected loan program, including disclosure requirements. Provides loan package to the loan processor for review.
• Maintains a working file for the office as required for compliance. Acts as a liaison for all parties involved in the transaction.

Problem Solving & Decision Making

Individuals in this role exercise independent judgment within investor and regulatory guidelines. They serve as a subject-matter expert for complex loan scenarios, act as an escalation point for underwriting and borrower issues, and have discretion to recommend loan programs and investors based on borrower profiles.

Requirements

• Education and Experience: A minimum of 1 year of Mortgage Origination experience is required.
• Skills/Knowledge: Thorough understanding of mortgage products, pricing, and guidelines; up-to-date understanding of all regulatory compliance and participating in required trainings; ability to take accurate and thorough loan applications; working knowledge of credit reports, DTI, LTV, and CLTV ratios; excellent communication and interpersonal skills; attention to detail and outstanding customer service; ability to create, implement, and adapt a market penetration strategy for lead development, prospect to client conversion, and client to close conversion; ability to self-source business through sales activities including cold calling, appointment setting, and group presentations; ability to create marketing systems to source new business as well as keep in touch with existing clients, realtors, builders, etc.; experience with Outlook, Microsoft Office, Encompass, and other similar software preferred.
• Working Conditions: Physically demands include remaining in a stationary position 50% of the time, operating a computer and other office productivity machinery, exchanging accurate information, communicating effectively, exchanging accurate information in situations, exchanging accurate information in situations, and occasionally lifting and moving boxes or equipment up to 20 pounds.

About Us

At Eastern Bank, we support our employees by offering tremendous opportunity for individual growth. We are an inclusive company that ensures fair treatment, recognition for individuality, and encouragement of reaching full potential. Our values have earned us a reputation as a great place to work and provide a strong reason to consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life, and disability insurance, retirement, vacation, and tuition reimbursement. Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.