Mortgage Loan Officer (NMLS Required)
About the role
Our Direct Sales channel is at the core of who we are at loanDepot—a consumer direct marketing powerhouse focused on providing excellent service to our customers across all 50 states. Our direct lending channel, comprised of both seasoned mortgage veterans & our own home-grown Lending Officers, receive daily warm transfers from our call center agents to recommend loan solutions in accordance with lending guidelines and mortgage policy. Our Lending Officers put their clients’ needs first to pre-qualify and provide a consultative, customer first approach, to determine the loan program that best fits their specific financial goals.
Responsibilities
- Receive a high-volume lead flow of online customer contacts daily from our call center.
- Present loanDepot’s competitive edge, evaluate customer needs, and sell valuable financial solutions to clients across the country.
- Build rapport, analyze financial situations, and determine the appropriate loan product to meet client’s goals.
- Educate clients on how to better manage their mortgage and debt.
- Assist clients through the loan process from application to closing.
- Maintain minimum production standards including originations & fundings.
Requirements
- 2+ years of recent mortgage origination experience in a similar direct lending environment REQUIRED.
- Must be willing to commute to our office in Southfield, MI. Remote will be considered on a case-by-case basis.
- NMLS SAFE ACT compliant, holding 5 or more active state licenses REQUIRED.
- Proven production of top performance in alike model REQUIRED.
- Flexible and adaptable, learns and reacts quickly at a faster than average pace.
- Excellent customer service & follow through - we're here to take care of our clients.
Benefits
- Excellent benefits package including multiple health, dental, and vision options, HSA/FSA plans, volunteer paid hours, tuition reimbursement, pet coverage, company paid life insurance and more!
- Company provided sales training, in addition to continuing education & licensing support.
- On average, 10+ quality leads transferred to our Lending Officers daily.
- Competitive pricing - we fight for every deal to support our clients.
- Quick turn times - we understand we must close quickly.
Pay
Competitive compensation package which includes base wage in addition to a competitive commission structure with additional kickers. Base pay is one part of our total compensation for Licensed Lending Officers. The base pay for this role is determined by your state's minimum wage and county requirements. In addition to an uncapped commission plan. Ramp-up bonuses are possible, based on a proven record of recent production.