Mortgage Loan Officer, MA-Framingham

About the role

In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.

Responsibilities

• Aspire to deliver outstanding customer service
• Achieve sales and referral goals by developing a positive customer experience
• Proactively seek ways to develop and expand customer relationships in order to contribute towards the branch success
• Desire to improve personal efficiency through attention to detail, self-motivation, and adaptability to achieve branch and personal goals
• Actively participate in opportunities to expand knowledge, influencing and interpersonal skills

Qualifications

• BA/BS degree preferred or equivalent experience in residential mortgage sales
• Two plus years of retail residential mortgage sales experience
• Documented residential mortgage loan volume in the past 12 months of $8 million (minimum)
• Established relationships with local referral networks
• Ability to communicate clearly and effectively, both verbally and in writing, across a broad range of audiences
• Strong computer skills and experience using laptop technology
• Successful candidate must meet and follow all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS

Benefits

• Comprehensive medical, dental and vision coverage
• Retail maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs

Pay

Commission-based. Individuals in this role have historically earned between $100,000.00 - $250,000.00 per year, based on performance and productivity against commission plan parameters.

Schedule

Hrs per Week: 40
Work Schedule: M-F

Pay Transparency

Citizens is committed to providing fair compensation for all positions within the organization. The pay for this role is competitive and is determined based on performance and productivity against commission plan parameters.