Mortgage Direct - Relationship Sales Specialist-2

About the Role

As a Mortgage Direct - Account Relationship Associate, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. You'll work in a fast-paced, professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of customer needs. You'll collaborate with other channels across the organization to sell or refer the full spectrum of Huntington’s banking products and services. We seek candidates with the natural ability to self-monitor, stay on task, and follow a structured regimen with minimal supervision. We reward outstanding performance with lucrative incentives.

Responsibilities

• Perform outbound phone calls to customers with existing and non-existing Huntington relationships.
• Build and broaden customer relationships through referrals of all Huntington mortgage products.
• Place outbound calls using a variety of lead sources; discover customer needs and transfer them to Mortgage Loan Officers (MLOs).
• Focus on consumer lending and utilize multiple systems to make referrals.
• Average 60+ contact attempts daily through our leads management system.
• Demonstrate high energy, initiative, and the ability to consistently meet specific production goals.
• Maintain up-to-date knowledge of products, services, technology, and regulations.
• Interact closely with Mortgage Direct teams to meet customer needs, including support for mortgage processing and application input.
• Partner on the strategic vision of the department.
• Perform other duties as assigned.

Requirements

• High School Diploma required.
• 2 or more years of sales experience.

Preferred Qualifications

• Branch Personal Bankers highly preferred.
• 1 year of Home Lending experience (sales, retail branch, or consumer loan origination).
• Related financial product experience beneficial.
• College or evidence of advanced education considered a plus.
• Outbound call experience preferred.
• Excellent oral and written communication skills.
• Comfortable with or enjoy an outbound approach.
• Disciplined approach to time management.
• Ability to work autonomously yet collaboratively as part of a team.
• Ability to interact with all levels of the organization and align with our culture.

Schedule

This is a non-exempt position eligible for overtime pay.

Certain positions may be eligible for a flexible work arrangement, combining in-office and remote work. Specific arrangements will be provided by the hiring team.