Mortgage Department Sales Manager - On Site/Full-Time

About the Role

We're looking for a Mortgage Department Sales Manager who builds winning teams, drives sustainable growth, and owns outcomes from start to finish. This role is for a leader who thrives on accountability, loves developing people, and gains energy from producing measurable results.

Compensation

$80,000 USD annual base salary plus incentives; exempt full-time, paid biweekly.

• Quarterly incentive: 0.06% of the loan amount funded.
• Annual incentive: 0.06% of the total dollar amount of mortgage loans funded for the year (certain conditions apply).

Incentives vary based on production results and are not capped.

Benefits

• Health insurance: 3 plan options with BC/BS (one plan fully paid for employee).
• Dental and vision insurance.
• Short- and long-term disability.
• Basic Life/AD&D and Voluntary Life/AD&D.
• Supplemental Accident and Critical Illness Insurance.
• 401K with employer match (employee fully vested on Day One).
• Paid leaves: Vacation, sick, bereavement, jury duty, and volunteer (not eligible during initial 90-day hiring period).
• 11 paid holidays annually.

Expected Outcomes

• Grow Mortgage Loan Portfolio by $3,819,058 before December 31, 2026.
• Earn $43,638 in Secondary Market Income.
• Earn $166,345 in in-house origination and processing income in 2026.
• Build a mortgage team that achieves measurable results.
• Hire only A players and terminate any mortgage team employee not meeting KPIs by their one-year anniversary.
• Implement a coaching plan for all mortgage team employees to ensure all meet their KPIs by your 18-month anniversary.

Responsibilities

• Lead and develop a high-performing mortgage team with clear expectations and measurable goals.
• Drive sustainable mortgage growth through strong partnerships and business development in the community.
• Oversee mortgage operations, ensuring compliance, efficiency, and an exceptional member experience.
• Actively solicit outside business and cultivate referral relationships.
• Serve as a visible ambassador in the community to promote our mortgage services.
• Own performance outcomes: production, pipeline health, profitability, and team development.

Requirements

• Proven leadership experience in mortgage lending, including credit union loan policies, products, procedures, processing, and underwriting guidelines.
• Strong understanding of mortgage law, regulations, and the secondary market.
• Experience with mortgage loan processing functions including FHA, VA, and conventional lending.
• Results-driven mindset with the confidence to hold yourself and others accountable.
• People-first leadership approach with a focus on building strong teams and relationships.

Qualifications

• Two to five years of similar or related experience, including a minimum of two years of mortgage lending experience.
• Supervisory experience preferred.
• College degree preferred but not required.
• Registered as an active Mortgage Loan Originator (MLO) on the NMLS site (must renew registration annually).
• Bilingual (fluent proficiency in Spanish and English) is a plus.

Skills

• Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook).
• Ability to quickly learn and effectively use mortgage lending and financial software systems.
• Organized, detail-oriented, analytical, and a strong problem solver.
• Excellent oral and written communication skills.
• Professionalism, sound judgment, and a positive attitude.
• High level of accuracy, confidentiality, and attention to detail.

Why This Role Matters

The Mortgage Department Sales Manager believes strong results and strong culture go hand in hand. If you thrive in a sales-driven environment, value clarity and accountability, and want to make a meaningful impact on members' homeownership dreams while empowering others, this role is for you.

Schedule

• On-site in Tyler, Texas, with occasional travel required.
• Availability between 8 AM - 6 PM, Monday - Friday, and occasional weekends or before/after-hours events.
• Department meetings or company trainings may start at 7:45 AM on some weekdays.