Jobs · Management · North Carolina

MoMintum Attendant- Bank of America Stadium

Levy Restaurants · Charlotte, NC · 1 mo ago
Management$17/hrPart-time

Pay Range: $17.00 to $17.00

About the role

The MoMINTum Hospitality Attendant serves as the primary hospitality ambassador for the MoMINTum Experience Center, a space designed to showcase TSE's upcoming stadium renovations and premium offerings to prospective clients, partners, and guests. This individual will be responsible for creating a welcoming, polished, and elevated guest experience through beverage service, specialty coffee preparation, space maintenance, and general hospitality support. The ideal candidate is professional, personable, discreet, and confident engaging with guests in a premium environment.

Responsibilities

  • Guest Experience & Hospitality
    • Welcome and engage guests visiting the MoMINTum Experience Center.
    • Provide exceptional hospitality and customer service throughout the guest experience.
    • Serve a variety of beverages, including bottled beverages, soft drinks, specialty coffee, beer, wine, and cocktails as appropriate.
    • Anticipate guest needs and proactively provide service.
    • Maintain a professional and engaging presence while representing Levy and TSE.
  • Beverage & Coffee Service
    • Prepare and serve specialty coffee beverages following established training and quality standards.
    • Maintain coffee equipment and beverage stations.
    • Restock beverage inventory throughout the day.
    • Monitor product quality, freshness, and presentation.
  • Inventory & Product Management
    • Maintain established inventory pars for all beverages, snacks, and service supplies.
    • Conduct regular inventory checks and communicate replenishment needs.
    • Support receiving, stocking, and organizing deliveries.
    • Ensure products are properly stored and rotated.
  • Space Maintenance & Organization
    • Maintain cleanliness and presentation standards throughout the Mock Suite and Main Bar areas.
    • Conduct routine space resets throughout the day.
    • Ensure all guest-facing areas remain organized, clean, and presentation-ready.
    • Perform opening and closing duties as assigned.
  • Event Support
    • Assist with Friday evening gatherings and special events.
    • Support Pre-Gates activities during NFL home games.
    • Collaborate with Premium Operations leadership to ensure seamless event execution.

Requirements

  • Previous hospitality, restaurant, hotel, premium service, or guest experience background.
  • Strong interpersonal and communication skills.
  • Ability to work independently and exercise sound judgment.
  • Professional appearance and demeanor.
  • Ability to maintain confidentiality and discretion when interacting with clients and guests.
  • Ability to lift and transport beverage cases and supplies as needed.

Preferred Qualifications

  • Bartending or beverage service experience.
  • Coffee barista experience or willingness to complete specialty coffee training.
  • Experience in premium hospitality environments.
  • Alcohol service certification or ability to obtain certification.

Desired Candidate Profile

The ideal candidate will demonstrate:

  • Professionalism
  • Hospitality mindset
  • Confidence in guest interactions
  • Strong attention to detail
  • Discretion and confidentiality
  • Reliability and accountability
  • Ability to multitask in a fast-paced environment
  • Positive attitude and team-first mentality

Schedule

To provide coverage and scheduling flexibility, Levy anticipates hiring up to three attendants for this role. Typical shifts may include:

  • Morning Shift: 7:00 AM - 1:30 PM
  • Afternoon Shift: 1:00 PM - 7:00 PM

Shift overlap will support:

  • Inventory replenishment
  • Space resets
  • Communication and shift handoffs
  • Service continuity

Additional hours may be available for:

  • Friday evening events
  • NFL Pre-Gates activities
  • Special client engagements

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Ability to lift up to 30 pounds.
  • Ability to perform stocking, restocking, and setup activities.
  • Ability to work in a guest-facing environment for the duration of scheduled shifts.

What Success Looks Like

  • Guests consistently receive prompt, professional hospitality service.
  • Beverage, coffee, and snack offerings remain stocked and presentation-ready.
  • The MoMINTum space remains clean, organized, and showcase-ready at all times.
  • Prospective clients leave with a positive and memorable impression of the TSE premium experience.

Benefits

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program

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