Model/Pool Dice Dealer

About the role

Deal assigned game(s) accurately and productively while offering exceptional customer service to all guests. Maintain detailed knowledge of property events and exhibit a high level of professional, personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). This is a tipped position.

Responsibilities

• Maintain a thorough understanding of and execute the rules and procedures for each game dealt.
• Maintain a thorough understanding of and execute all Dealer policies and procedures.
• Deal assigned game(s) accurately and productively.
• Maintain a detailed knowledge of upcoming casino events.
• Communicate with guests, supervisors, and managers.
• Greet and interact with guests in a professional, welcoming, and attentive manner.
• Ensure all laws, regulations, MICS, and company/departmental policies are followed on assigned game.
• Identify cheating techniques on assigned game in a timely fashion to preserve the integrity of games.
• Continually communicate pertinent gaming and employee information to supervisors.
• With assistance from the Casino Floor Supervisor, issue/redeem markers to credit customers per MICS and SOPs.
• Ensure all equipment on assigned game is in proper working order (e.g., cards, shufflers, progressive sensors) and report problems to the Casino Floor Supervisor.
• Maintain equipment in assigned section; ensure all items are in proper working order.
• Deal games inside the casino and outdoors by the pool area during Pool Season.
• Must deal Craps and Blackjack.
• Work varied shifts, including weekends and holidays.
• Perform other reasonable duties and responsibilities as requested.

Requirements

• Must be able to work in outside conditions in extreme heat with temperatures above 100 degrees for periods of more than one hour.
• Must be able to effectively communicate with excellent interpersonal skills.
• Able to effectively communicate in English, in both written and oral forms.
• Must be able to deal games productively and accurately.
• Must be able to obtain Nevada Gaming Registration.
• Minimum age requirement is 21.
• Thorough knowledge of at least one of the following table games: Craps, Roulette, Baccarat, or Blackjack.
• Must possess basic mathematical skills, including the ability to add, subtract, multiply, and divide specific to position responsibilities.