Mobilization Manager

About the role

This is a critical role in the successful facilitation of new National account openings. You will work in tandem with the National Account Services Team, Sales, Regional & Local Operational teams, and other key functional support to ensure the effective implementation of our business model and deliver quality hospitality service to our clients. This hybrid role requires in-office presence 3 days a week and is located near a market center across the country.

The position demands strong project management discipline, excellent communication abilities, a strategic mindset, analytical skills, self-motivation, and creative problem-solving.

Responsibilities

• Lead and influence cross-functional teams through collaboration with stakeholders to promote focus, optimize resources, and enable accountability, performance, transparency, and productivity of national account openings.
• Ensure new account openings overdeliver on client expectations by engaging cross-functional and field operational teams through organized and timely communications, resourcefulness, and rapid resolution of support needs.
• Develop and facilitate detailed mobilization plans, including timelines, milestones, resource allocation, and risk mitigation strategies by collaborating with key stakeholders. Ensure adherence to standardized approaches, processes, and activities.
• Identify ways to improve processes and systems to add value and efficiency. Challenge the status quo, receive feedback, and act on new ideas to remain relevant and impactful.
• Manage risks that may have a material impact on operations, assist with mitigation strategy development, and communicate plans. Raise issues or concerns requiring additional resourcing.
• Job duties may change or new ones may be assigned without formal notice to meet commitments.

Requirements

• Bachelor’s degree and a minimum of 5 years of business experience, including project management, continuous improvement, account management, and new business startups.
• Excellent ability to lead multiple activities and initiatives of varying size and complexity while meeting conflicting deadlines in a diverse, challenging environment. Requires a project management/change management approach and meticulous attention to detail.
• Ability to coalesce and analyze information in a fast-paced environment, translating and communicating insights, implications, and recommendations clearly to a wide range of people and behavior styles.
• Perseverance and analytical problem-solving skills to drive multifaceted, multi-tiered projects to successful conclusions with a sense of urgency.
• Results-oriented with a "can-do" attitude; takes initiative, makes things happen, and accepts accountability.
• Effective at utilizing deliberate influence strategies to impact, shape, or redirect behaviors without formal authority. Navigates through different levels of leadership and varied perspectives to achieve aligned outcomes.
• Excellent organization, project management, and multitasking abilities with strong prioritization skills.
• Up to 25% travel to various locations within North America.

About the company

At Aramark, we believe every employee should enjoy equal employment opportunity and participate in all aspects of the company. Our mission is rooted in service and united by our purpose: to do great things for each other, our partners, our communities, and our planet.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries. We focus on helping you reach your full potential by developing your talents, fueling your passions, and empowering your professional growth.