Mobility Specialist
Aires · Danbury, CT · 1 mo ago
HybridFull-time
Position Responsibilities
- Counsels transferees on policy benefits.
- Coordinates household goods services and family services.
- Counsels and assists transferees with expense submission.
- Collaborates with internal teams to ensure services are delivered accurately and timely.
- Participates in ongoing training initiatives to stay current on new systems and processes.
Required Qualifications
- A High School Diploma/GED required; Associate’s or Bachelor’s degree preferred.
- 1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industry.
Additional Qualifications
- Excellent customer service and administrative skills.
- Computer literacy with MS Office products, and ability to grasp proprietary software.
- Demonstrated ability to manage multiple competing tasks.
- Ability to follow policies and procedures.
- Can-do attitude.
- Genuine desire to help others.
- Team oriented mindset, with a strong sense of care and urgency.
- Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.
Benefits
- A comprehensive benefits package, including a 401K match.
- A hybrid work environment.