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Jobs · Information Technology · Nebraska

MOBILE SERVICE TECHNICIAN - H+H JEEP DODGE RAM

The H+H Group · Papillion, NE · 2 wk ago
On-siteInformation Technology$45k–$65k/yrFull-time

Pay Range $45k to $65k

About the Role

It's an exciting time to be a Technician with H+H Jeep Dodge RAM. We are growing our business and adding a skilled, Customer-focused, Mobile Service Technician (Mobile Vehicle Professional MVP) to our team. In this role, you will travel (in Omaha and surrounding communities) to Customer locations to perform routine maintenance, warranty repairs, recalls, and light automotive repairs. If you enjoy working independently, delivering exceptional Customer Service, and taking pride in quality workmanship, we'd love for you to apply.

  • Work independently in the field
  • Frequently use hand tools and power tools (no production line environment)
  • Utilize advanced diagnostic technology
  • Be part of a new and growing dealership initiative with the opportunity to help shape the future of mobile service
  • Maximize Customer Satisfaction by providing the best service to each individual

Schedule

Monday to Friday 7am to 6pm
Saturday 8am to 1pm

Note: This position is primarily offsite, and there may be opportunities to work in the Shop as demand varies.

Responsibilities

  • Complete Jeep, Dodge, Ram, and Chrysler recall repairs at Customer homes and workplaces
  • Perform mobile vehicle inspections and Vehicle Health Checks
  • Diagnose check engine lights and warning lamps
  • Perform software updates and module programming
  • Educate Customers on vehicle condition and repair recommendations
  • Create Customer-facing videos and inspection reports
  • Schedule follow-up dealership repairs when needed
  • Represent the dealership professionally in the field
  • Utilize wiTECH, Tekion, and mobile service technology platforms
  • Maintain a safe and organized mobile work environment

Requirements

  • Chrysler Level 2 or Level 3 certification preferred
  • Strong diagnostic ability
  • Software programming experience
  • Recall repair experience
  • Comfortable using laptops, tablets, and mobile technology
  • Strong understanding of vehicle electrical systems
  • Excellent verbal communication skills
  • High energy, paired with a positive attitude
  • Clean driving record
  • Ability to perform bending, pushing, climbing, leaning, twisting, reaching, kneeling, crouching, and other physical maneuvers associated with the position
  • Ability to lift up to 100 lbs (50 lbs overhead) throughout the day
  • Ability to multi-task, prioritize, and manage time effectively

Benefits

  • Paid Brand Training
  • Production Bonus
  • Career Growth Opportunities
  • Employee Discounts
  • Flexible Work Schedules
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Long-Term Disability
  • Life Insurance
  • Accident Coverage
  • Critical Illness
  • Flexible Spending Account
  • 401k with Company Match
  • H+H Paycheck Safety Net (Short-Term Disability)
  • H+H Paid Maternity Leave
  • H+H Parental Bonding Leave
  • Employee Assistance Program
  • $15,000 Group Life Insurance Policy paid by H+H
  • Paid-Time Off (PTO) accrual in first year
  • 6 Paid Holidays without a waiting period
  • Bereavement Leave (paid)
  • Discounts on Vehicle Purchase, Parts & Service, Detailing, H+H Shine Shop, and Appearance Shop

About the Company

H+H Jeep Dodge RAM (JDR) is a family-owned dealership recognized as one of the Best Places to Work in Omaha. We host the Annual All Mopar and All Jeep Show and operate a new state-of-the-art facility opened in 2020. Our mission is to make the lives of our Clients and Associates better by providing a Best-in-Class experience for all. We prioritize Associate success, customer experience, and continuous improvement through our core values:

  • Thinking Big and Acting Small
  • Obsessing Over Customer Experience
  • Prioritizing Associate Success
  • Striving to be Better Today Than Yesterday

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

H+H has been family-owned and operated since 1930, serving the Omaha, Nebraska, and surrounding communities. We offer career opportunities with the following brands: Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.

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