Mobile Service Technician

About the role

Keep Orlando’s Fleets Moving—One Truck at a Time
Do you take pride in keeping trucks safe, reliable, and ready for work? Cumberland Idealease is looking for a Mobile Technician who enjoys working independently in the field while staying connected to a strong service team.

Responsibilities

• Perform Preventive Maintenance
• Complete PM services on Class 6–8 trucks following Idealease standards, customer requirements, and safety guidelines.
• Diagnose & Repair Trucks
• Troubleshoot and repair mechanical, electrical, brake, suspension, drivability, and emissions systems.
• Support Customer Fleets in the Field
• Provide mobile service to assigned lease and rental customers throughout the Orlando area.
• Conduct Inspections
• Perform DOT inspections, safety checks, and follow-up repairs to keep units compliant and road-ready.
• Document Work Accurately
• Record labor, parts used, inspection results, and repair recommendations using company systems.
• Communicate Clearly
• Keep the service and parts teams informed on job status, parts needs, customer concerns, and next steps.
• Cook up Parts & Repairs
• Work closely with the parts department to source components, manage returns, and complete repairs efficiently.
• Maintain Your Service Vehicle & Tools
• Keep the mobile service truck organized, stocked, clean, and ready for daily operations.
• Deliver a Positive Customer Experience
• Represent Cumberland Idealease professionally at every customer site through reliability, respect, and follow-through.

Requirements

• 3–5 years of experience servicing Class 6–8 trucks or comparable heavy-duty equipment
• Ability to perform PMs, inspections, diagnostics, and repairs in a mobile service environment
• Strong troubleshooting skills across mechanical, electrical, brake, suspension, drivetrain, and emissions systems
• Customer-focused mindset with solid communication and follow-up skills
• Experience with digital repair or fleet systems (IBS, Decisiv, or similar platforms preferred)
• Valid driver’s license required
• CDL preferred or willingness to obtain one
• ASE and/or OEM certifications are a plus—or willingness to pursue them

Qualifications

Qualifications not specified

Skills

• Hands-on work
• Problem-solving
• Customer interaction
• Long-term career growth

Benefits

• Standard Benefits (All Roles): 8 Paid Holidays, Paid Time Off (PTO), Paid Vacation, Paid Birthday Off!!, 401(k) with Employer Match (Fidelity), $500 Employee Referral Program, Medical Insurance, Voluntary Vision & Dental, Life & AD&D Benefits & Supplemental Life, Short-Term & Voluntary Long-Term Disability, 24/7/365 Teladoc Access, Free & Confidential (EAP) Employee Assistance Program, Company Apparel Allowance, Team Oriented Culture, Supportive Leadership, Modern Equipment & Clean Facilities, We Promote from Within, Development Opportunities
• Technician-Specific Benefits: Sign-On Bonus for Qualified Candidates, Relocation Assistance for Qualified Candidates, Monthly Efficiency Bonuses, Overtime Pay, Yearly Boot & Tool Allowance, Competitive Pay, On-The-Job Training, Paid Training, Certification Reimbursement

Pay

Pay details not specified

Schedule

Schedule details not specified