Mobile Service Ambassador - Northglenn, CO

Responsibilities

• Perform tire and automotive services (including fluid exchanges/flushes, preventative maintenance, brake repairs and other mobile services, while delivering an excellent customer experience).
• Maintain independence on assigned routes - Safely driving between appointments, while representing Goodyear.
• Carry out proper safety checks when preparing for and performing service.
• Deliver outstanding customer service by answering questions and explaining the service process, while always fully understanding the customer's needs.
• Demonstrate proficient knowledge of our products and services (including warranties, promotions and advertisements).
• Perform a variety of manual tasks (including pre-preparation of equipment, loading vehicles, cleaning-up the worksite and product reconciliation).
• Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting.
• Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques.

Requirements

• You must be at least 18 years of age.
• A valid driver's license.
• Six-month automotive experience.
• No relocation is being offered for this position.

Qualifications

• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
• Three months of customer service experience is preferred.

Skills

• Enjoy serving customers and can provide top-of-the-line service in any scenario.
• Work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team.
• Clear communicator with others, making every interaction with customers approachable, simple and informative.
• Enjoy working with technology, including mobile phone applications and van tire changing equipment.
• Excellent at managing your time, but also flexible knowing your schedule won't always be the same.

Benefits

• Medical plans.
• 401(k).
• Certification reimbursement.
• Paid vacations.
• Tire discounts.

Pay

The starting pay for this position is $20.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.

Schedule

Depending on location, our business may be open 7 days a week which can include some weekends and holiday shifts.

Application

Application accepted on an on-going basis.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call (312) 915-5548