Mobile Pantry Part-Time Commodities Associate

Responsibilities

• Train and support volunteers to assemble pantry packages for pantry distribution and ensure adherence to Pantry Package Guidelines.
• Provide excellent customer service while facilitating Mobile Pantry operations off-site.
• Control the flow of clients at mobile sites and appropriately resolve member issues that may occur.
• Ensure distribution protocols are followed by support staff and volunteers.
• Work closely with Mobile Pantry staff, Drivers, and Commodities Associates to set up and pack food packages for distribution at mobile sites.
• Inventory maintenance for all food and program-related supplies, and ensure appropriate storage of delivered items along with the stock rotation at the warehouse in Hunts Point.
• Ensure that the packing areas and distribution space are properly set up before the program starts operations, including working with partnership staff to ensure the work area is set up for pantry distribution.
• Load and unload vans/trucks and keep an accurate count of commodities being sent out/returning to the warehouse.

Qualifications

• A High school diploma or the equivalent.
• Experience in Hand truck/pallet jack is required.
• Ability to lift up to 50 lbs is required.
• Commitment to helping the communities in need and NYCP’s work and mission.
• Certification in Food Safety Handling by the New York City Department of Health and Mental Hygiene.
• Full professional proficiency level in English/Spanish or English/Mandarin/Cantonese is a plus.
• Comfortable working with diverse populations.
• Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment.
• Strong customer service and interpersonal skills.