Mobile Operations Technician (Car Keys)

About the role

This unique hybrid role combines the excitement of sales with hands-on automotive technical work. You will be the face of KeyMe, engaging with customers to promote our services while also performing the technical task of cutting and programming car keys.

Responsibilities

• Proactively approach customers to introduce them to KeyMe's on-the-spot car key duplication service.
• Educate customers on the benefits of our service, explaining the key duplication process clearly to build trust and close sales.
• Utilize promotional materials and giveaways to generate excitement and interest in KeyMe's services.
• Manage the entire customer journey from the initial greeting to the final handoff of the new key, ensuring a positive experience.
• Cut, clone, and program automotive keys, fobs, and remotes for a wide variety of vehicle makes and models (training provided).
• Diagnose and resolve basic key cutting or programming issues in real-time.
• Test all completed keys for accuracy and functionality prior to customer handoff.
• Aid with daily van setup and maintain tools, machines, and inventory in proper working condition.

Qualifications

• Enthusiastic, outgoing, and comfortable striking up conversations with strangers in a fast-paced retail environment.
• Comfortable working with your hands, using tablets/mobile apps, and learning new technical skills.
• Dependable, punctual, and able to work independently.

Requirements

• A high school diploma or GED.
• A valid driver’s license and clean driving record.
• Able to work a Thursday - Monday schedule (off Tuesday & Wednesday).
• Able to lift up to 50 lbs and stand for extended periods of time.
• Pass a background check.
• Willing to travel around the Orlando area.

What We Offer

• Competitive hourly base pay + uncapped commission.
• Opportunity for career growth and development.
• Tools, equipment, and uniform provided.
• Health, dental, and vision insurance.
• 401K plan with match.
• Paid time off.
• Flexible Spending Account (FSA).
• Health Savings Account (HSA).
• Basic Life and AD&D Insurance.