Mobile Integrated Healthcare (MIH) Peer Support Specialist

Distinguishing Features

The Peer Support Specialist position functions as a role model to program participants by exhibiting competency in personal recovery and provide support throughout the recovery process. The ideal candidate will possess the following knowledge, skills, and abilities:

• Ability to deal tactfully and empathetically with others and to exercise good judgement in appraising situations and making decisions.
• Knowledge of specialized population to which the employee is assigned.
• Knowledge of Microsoft Word, Excel and PowerPoint.
• Thorough knowledge of public and private community resources to assist participants with appropriate referrals.
• Ability to develop and maintain effective working relationships with staff, participants, their families, EMS staff, Fire staff, stakeholders, and the general public.

Minimum Education And Experience

• High school Diploma, GED, or an Associate’s degree.
• Three to five years experience as a peer support counselor.
• Peer Support Specialist certification required.
• Experience as a Wellness Recovery Action Plan (WRAP) trainer preferred but not required.
• Valid NC driver’s license required.

Essential Duties And Responsibilities

• Interacts daily with clients through community field work, office, and telephone communications.
• Affords assistance with reviewing and developing MIH peer support process including the program screening tools and transition plans.
• Networks & collaborates with community agencies to schedule patients’ appointments.
• Affords assistance to the MIH Coordinator with administrative duties, including collecting data from patients to establish program performance outcomes.
• Enters data into data management tool.
• Provides one-on-one peer support to patients and understands the service needs of program participants for referral to community agencies.
• Affords assistance in developing care plans and assists patients’ follow-through to meet plan goals and target dates.
• Provides Program Supervisor with progress reports on patients’ compliance or non-compliance with treatment.
• Affords assistance to MIH Manager with monthly meetings by providing information on patient care, discussing care plans, building resources and educational materials, etc.
• Participates in ongoing and related trainings as assigned.

Overall Physical Demands

• Light – Lifting up to 20 lbs. occasionally, 10 lbs. frequently.
• Requires walking or standing to a significant degree.

Primary Work Location

Office and field environment

Supplemental Questions

• Some high school
  High school diploma or GED
  Some college, trainings, or certifications
  Completion of a vocational program
  Associate's degree
  Bachelor's degree
  Master's degree or above
• None
  Less than 3 years
  3 to 5 years
  5 to 7 years
  7 to 10 years
  More than 10 years
• Yes
  No
• Yes
  No
• None
  Less than 3 years
  3 to 5 years
  5 to 7 years
  7 to 10 years
  More than 10 years
• None
  Less than 3 years
  3 to 5 years
  5 to 7 years
  7 to 10 years
  More than 10 years
• Yes
  No
• Yes
  No
• None
  Less than 3 years
  3 to 5 years
  5 to 7 years
  7 to 10 years
  More than 10 years
• None
  Less than 3 years
  3 to 5 years
  5 to 7 years
  7 to 10 years
  More than 10 years
• Yes
  No
• Yes
  No