Mobile Health Social Worker

About the role

At Central City Concern, our Mobile Health Services Team takes healthcare beyond clinic walls, meeting people where they are. From encampments and sidewalks to community events, our team provides compassionate, on-the-ground care for Portland’s most vulnerable neighbors experiencing homelessness, poverty, and addiction.

Responsibilities

• Provide outreach in camps, shelters and other community-based locations.
• Conduct assessment and clinically indicated interventions including referral, care coordination and direct care as clinically indicated for mental health, substance use, physical and psychosocial needs.
• Aid clients in identifying and accessing appropriate behavioral health and social support services within CCC and in the community.
• Assist clients experiencing psychiatric/mental health emergencies and initiate arrangements for continuing care or referral to appropriate facility.
• Provide behavioral health triage and crisis intervention services to patients experiencing acute difficulty with mental health issues, including suicide assessment, defusing hostility, and disposition planning.
• Engage delivery of patient-centered, trauma-informed services.
• Respond to consultation requests and warm handoffs from providers.
• Coordinate and facilitate communication between patient, primary care provider and PMHNP as well as other CCC and community providers to support patients' treatment plans and goals.
• Participate in outreach activities necessary to offer services and engage participation in a non-coercive manner.
• Escort clients to meetings and appointments as necessary.
• Participate and facilitate as needed in community care conferences and staff meetings in order to facilitate longer term connections to and engagement in care.
• Congratulate with outside providers including other Central City Concern programs, community mental health agencies, shelter and Safe rest village providers, hospitals, and other programs.
• Conduct evaluations, including completion of the Patient Health Questionnaire (PHQ-9) depression scale or other indicated interventions.
• Provide evidenced-based short-term / Brief solutions-focused psychotherapy interventions for patients experiencing trauma and other mental health concerns.
• Use behavioral activation techniques with patients as an adjunct to other treatments.
• Document all encounters according to organizational policies and procedures.
• Maintain monitoring of follow-up behavioral health care and safety plans as appropriate.

Requirements

• Must meet qualifications for: QMHP-R or QMHPLPC-A or LPCLMFT-A or LMFTCSWA or LCSW LCSW
• HIGHLY preferred: Certified Alcohol Drug Counselor (CADC) certification
• STRONG Preference to those who have experience in Care Coordination
• One-year clinical experience in relevant setting preferred
• Master’s degree in relevant field required
• Experience with depression, depression treatment, as well as, prior exposure to brief, structured counseling techniques (eg. CBT or PST) preferred.
• Experience with SPMI, trauma, depression, as well as, prior exposure to brief, structured counseling techniques preferred.
• Must be willing to become a Directors Designee if available from Multnomah County, within 6 months of hire.
• Knowledge of system navigation, working with unhoused community and with SUDs
• Must have current CPR certification at time of hire.
• Must pass a pre-employment drug screen, TB Test, and background check.

Qualifications

• Ability to consider the impacts and outcomes for underserved communities during decision-making process.
• Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
• Demonstrated ability to establish rapport quickly with a wide range of people.
• Demonstrated ability to provide mental health services, especially team-based care for mentally distressed individuals.
• Demonstrated knowledge of evidenced-based behavioral health interventions.
• Demonstrated knowledge of community and social service agencies.
• Demonstrated knowledge and skills in mental health crisis management, counseling and assessment techniques.
• Knowledge of de-escalation skills and techniques.
• Interest in working with a patient population with trauma and chronic pain.
• Ability to work effectively with peers, individual clients and groups.
• Ability to work as a team member and to establish priorities.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to work in an environment where patients may be hostile or abusive.

Skills

• Ability to consider the impacts and outcomes for underserved communities during decision-making process.
• Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
• Demonstrated ability to establish rapport quickly with a wide range of people.
• Demonstrated ability to provide mental health services, especially team-based care for mentally distressed individuals.
• Demonstrated knowledge of evidenced-based behavioral health interventions.
• Demonstrated knowledge of community and social service agencies.
• Demonstrated knowledge and skills in mental health crisis management, counseling and assessment techniques.
• Knowledge of de-escalation skills and techniques.
• Interest in working with a patient population with trauma and chronic pain.
• Ability to work effectively with peers, individual clients and groups.
• Ability to work as a team member and to establish priorities.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to work in an environment where patients may be hostile or abusive.

Benefits

We offer incredible benefits to our employees, including an extensive total rewards package, competitive compensation, medical, dental, vision, Student loan repayment options, and retirement savings matching plans! Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity. Up to 11 recognized Holidays and 2 personal holidays (dependent on work shift schedule) Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year! Comprehensive Medical, Vision, and Dental insurance coverage. Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance! Sabbatical Program offering extended time off at years 7, 14, and 21. This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position. As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level. Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes.