Mobile Engineering Manager

PetSafe Brands, formerly known as Radio Systems Corporation, is headquartered in Knoxville, TN—a city known as “The Marble City” and "Scruffy City" for its unique charm. Home to the 1982 World’s Fair, Knoxville offers 21 craft breweries, the Great Smoky Mountains National Park, and an Urban Wilderness with activities like hiking, tubing, biking, and running. The area features an excellent public-school system, no state income tax, low property taxes, and a low cost of living. Downtown Knoxville hosts summer events such as Music and Shakespeare on the Square and Family Movie Nights.

About the Company

PetSafe Brands is the world leader in pet products through its family of brands: Pet Safe®, Sport DOG®, Invisible Fence®, Kurgo, and Premier Pet. The company designs products ranging from leashes and harnesses to water fountains and litter boxes, with an ambitious goal of impacting over 21 million pets, people, and communities annually. PetSafe serves diverse pet owners, from hunters to cat enthusiasts, by fostering a culture of enthusiasm, resilience, adaptability, and teamwork. The company’s purpose is to unleash freedom for pet parents by keeping pets happy, healthy, and safe.

Responsibilities

• Mobile Engineering Delivery & Technical Leadership
  • Lead end-to-end delivery of mobile features and releases, ensuring high quality, performance, reliability, and strong customer experience.
  • Own mobile engineering standards for architecture, code quality, security, and maintainability; establish best practices for cross-platform development (Flutter/React Native).
  • Partner with backend/cloud, firmware/IoT, web/e-commerce, product management, design, and QA to deliver cohesive customer journeys across devices, apps, and services.
  • Drive operational rigor in release management, monitoring, crash/performance analytics, incident response, and continuous improvement.
• Quality Engineering Mindset (Unit Testing & Automation First)
  • Set expectations and accountability for unit testing and automated test coverage as core engineering deliverables.
  • Implement and evolve a test strategy for mobile (unit, integration, UI automation), aligned with TDD/BDD practices and measurable coverage goals.
  • Improve defect prevention through shift-left practices: clear acceptance criteria, early validation, code review discipline, and automation.
  • Collaborate with QA/Quality Engineering to ensure consistent release readiness criteria and automated regression confidence.
• CI/CD, Tooling, and Analytics
  • Build and maintain robust mobile CI/CD pipelines to improve build reliability, release velocity, and developer experience.
  • Establish standards for instrumentation and analytics (funnel, engagement, feature adoption, performance, and stability) to enable data-driven decisions.
  • Ensure secure development practices, including dependency management, scanning, and aligned release controls.
• Payments, Security, and Compliance
  • Lead implementation and stewardship of mobile payment experiences, with a strong understanding of payments integration and PCI considerations.
  • Ensure mobile engineering meets security, privacy, and compliance expectations for consumer applications and connected ecosystems.
• AI-Enabled Engineering (Multiplier)
  • Identify and implement AI-assisted workflows to improve productivity and quality (e.g., test generation, code review support, defect triage, release notes, analytics insights).
  • Establish team norms and guardrails for safe, secure, and maintainable use of AI tools in development.
• People Leadership, Hiring, and Team Development
  • Hire, coach, and develop engineers; build a culture of accountability, ownership, collaboration, and continuous improvement.
  • Create clear expectations, career paths, and development plans for team members; provide regular feedback and performance management.
  • Foster a high-performing environment with strong onboarding, mentorship, and technical leadership at multiple levels (senior engineers, tech leads).
• Internal/External Capacity & Partner Leadership
  • Contribute to planning and delivery using a hybrid capacity model—balancing internal development with external partners (staff augmentation and project-based delivery).
  • Establish clear engagement models with external partners, including onboarding, delivery expectations, engineering standards, documentation, and knowledge transfer.
  • Drive partner performance through outcomes, delivery transparency, and quality gates; ensure external contributions meet security, reliability, and maintainability expectations.
  • Maintain strong internal ownership of architecture, technical direction, and long-term product health while scaling throughput with external teams.

What Success Looks Like

• Experience building mobile apps in the IoT/connected product space (device onboarding, provisioning, connectivity troubleshooting, telemetry-driven experiences).
• Experience working with nearshore/offshore partners in staff augmentation and/or project-based delivery models.
• Familiarity with BLE/Wi-Fi flows, device lifecycle patterns, and connected ecosystem constraints.
• Experience working in a multi-team environment with shared platforms/services and cross-functional delivery (product, design, QA, firmware, cloud).

Requirements

• 7+ years of software engineering experience with 3+ years in people leadership (or equivalent leadership experience with demonstrated team ownership).
• Strong hands-on background delivering consumer-facing mobile applications at scale, including performance, stability, and user experience considerations.
• Experience with cross-platform mobile frameworks such as Flutter and/or React Native (deep expertise in at least one; familiarity with native iOS/Android preferred).
• Strong command of modern mobile architecture concepts: reactive programming, declarative UI, state management, modular design, and testable architecture.
• Demonstrated use of TDD and/or BDD, with a track record of improving unit test discipline and automated test coverage.
• Experience building and operating CI/CD pipelines for mobile delivery (build automation, signing, distribution, release orchestration).
• Experience using mobile analytics and observability tooling (crash reporting, performance monitoring, event instrumentation) to drive product and quality improvements.
• Experience delivering payments features and working within PCI-related constraints (in collaboration with security/compliance partners).
• Bachelor’s degree in Computer Science, Engineering, or related field required; equivalent experience considered.

Benefits

• Competitive benefits package including medical, dental, vision, and 401K match.
• Rich wellness program with an onsite health clinic and workout facility.
• Pet-friendly workplace—bring your dog to work.
• Collaborative and creative team-oriented environment with opportunities for risk-taking, learning, and growth.