Mobile Diesel Technician

About the role

McCandless Truck Center is one of the region’s premier Commercial Truck Sales & Leasing Dealerships, proudly serving the Aurora area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We’re interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers! Our Technician is responsible for performing high-quality maintenance and repairs on International Motors and IC Bus vehicles. This role ensures safety, customer satisfaction, and efficient operations by following established repair procedures and maintaining a clean and organized workspace. Department: Service. Reports To: Service Manager.

Responsibilities

• Prepare for service events by reviewing repair orders, gathering necessary information, securing tools, and ensuring timely access to required parts.
• Perform maintenance and repairs accurately and safely by following established standards—conducting inspections, sourcing additional information or parts, managing deviations, and returning unused or core parts.
• Document work thoroughly by clearly describing completed repairs in the repair order, clocking off appropriately, completing handovers when needed, and coordinating the next job to maintain workflow.
• Apply technical expertise in troubleshooting, repair methods, vehicle systems, and proper tool usage to service International Truck and IC Bus products.
• Maintain up-to-date product knowledge of International and IC Bus offerings, applying this to align customer solutions with the company’s value proposition.
• Promote safety and compliance by coaching on best practices, ensuring equipment is maintained, and following all health and safety policies and regulations.
• Mentor coworkers and apprentices through hands-on coaching, knowledge sharing, and guidance to encourage skill growth and team success.
• Communicate effectively with team members, leadership, and customers to promote understanding, build trust, and encourage collaboration.
• Deliver exceptional customer service by maintaining strong relationships, understanding needs, and providing professional, timely support.
• Take ownership of challenges and opportunities by addressing issues promptly, finding practical solutions, and continually seeking process improvements.

Requirements

• Medium