Mobile Diesel Service Technician / Mechanic
Job Overview
Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. We are seeking a Mobile Diesel Service Technician / Mechanic to join our team.
Essential Functions
- Perform heavy-duty mechanical truck repair and maintenance offsite at customer locations.
- Develop relationships with customers to achieve labor sales quota and increase sales to assigned accounts in a designated territory.
- Analyze customer operations for opportunities to increase service sales in the given territory.
- Perform routine mechanical repairs and maintenance on heavy-duty truck equipment and related components with general supervision.
- Coincide customer repair orders with Service Manager and Shop Foremen for task assignment.
- Coincide with Service Advisor for proper work scheduling of all mobile maintenance business.
- Advise customer of needed service work, as well as suggest additional labor, parts and body shop sales whenever possible (i.e., Preventive Maintenance Inspections, related service work, etc.).
- Follow safe work practices and procedures, use safety equipment when required, respond to suggestions for working safely and seek assistance when necessary.
- Ensure proper safety, care, and maintenance of company vehicles assigned to the technician.
- Report any damage to company or customer equipment or property immediately to supervisor.
- Create and close repair orders in the MHC business system to document the repair work performed and the time spent completing the repair.
- Complete paperwork as required to accurately document the work performed.
- Control business expenses within the approved expense budget and be responsible for tooling and parts inventory on the service truck.
- Oversee operations of assigned customers in territory.
- Call upon key accounts (current and prospective) regularly.
- Introduce items such as preventive maintenance, new products, and promotions, reemphasize existing products and services and provide literature as necessary.
- Responsible for achieving labor sales objectives and quota for assigned accounts.
- Perform other duties as assigned by supervisor.
Safety
This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.
Qualifications
- Minimum three years’ heavy duty truck repair experience.
- A/C, Brake and DOT Annual Inspector certifications required.
- Engine and Component certifications are a plus.
- Must be self-motivated and capable of working with little supervision.
- Must have a commitment to customer satisfaction and perform quality repairs.
- Must have excellent communication skills.
- Must have a positive can-do attitude.
- Necessary tools to perform position responsibilities.
- Class A or B CDL and/or DOT medical card may be required depending upon the size of the mobile service vehicle.
Benefits
- Competitive Salary
- Medical, Dental and Prescription Insurance
- Disability and Life Insurance
- Paid Time Off program
- 401k and Profit Sharing with Employer Match
- Flexible Spending Account
- Internal Promotion Opportunities
- On the Job Training
About
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.